Tom Rose wrote:

> In the UK context we have selected six standards and tools to provide a
> baseline generic functional specification of business processes required:
> ISO9000:2000, Investors in People, The Charter Mark, The Excellence Model,
> Self Assessment, UK Benchmarking Index.
> >From an in-depth review of these standards and tools we have mapped the set
> of business processes that are required to meet the requirements of the
> selected standards and tools and operate the business, and importantly,
> continually develop the business.
> The resultant set comprises 82 business processes.  These business
> processes are the minimum Global Business Process Set for SMEs that want to
> operate, sustain and grow their business.  Analysis of this Set has shown

Tom,

Interesting ideas.  I'm curious: have you validated this claim against
actual, successful SMEs?  For example, here's an (n+m)x83 table showing
n successful SMEs and m unsuccessful SMEs and whether each business
process was found in each company.  Then you could validate that the
successful ones had all 82, while the unsuccessful ones were missing
some.

At least at the smaller end of the SME spectrum, 82 discrete processes
sounds like a lot.

Bill
--
Bill Harris                                  3217 102nd Place SE
Facilitated Systems                          Everett, WA 98208 USA
http://facilitatedsystems.com/               phone: +1 425 337-5541