Allegro Training announces a new set of four courses,
Stepping Forward, for library assistants. Each module
covers one of the main aspects of library work - some
modules are half-day, some full-day courses.
These courses were successfully trialed in the Republic of
Ireland earlier this year.
The four modules form an integrated unit, but each is also
free-standing and complete in itself. Modules can be taken
independently and in any order.
The courses are for people working in any kind of library.
They provide practical, task-based learning opportunities
which will help participants be more efficient, effective and
enthusiastic at work. The course materials provided will
allow review and reassessment of the learning over time in
the workplace.
The first two modules will be offered in January, with the
third (on cataloguing) being offered in February.
1 Enquiry Skills (Morning Session)
A course to help you answer reference enquiries with the minimum
of fuss. We take you through handling the reference interview, to
a survey of Quick Reference sources, a look at subject guides and
where you go from there, with practical examples and exercises.
* Finding out what’s really needed
* Quick Reference Sources
* Subject guides and Encyclopaedias
* Moving the enquiry on
2 People Matters (Afternoon Session)
This module looks at relationships at work and how to handle
them in a way which ensures you and those around you perform
effectively, efficiently and happily together
* Working in a team
* All-round communication
* Helping the customer
* Emotions and conflict
* Time management
Venue:Bloomsbury Square Training Centre, London
Date:Wednesday 29 January
Cost: GBP 95 for each session.
Time: 9.30-12.45 (Morning session)
1.30-4.45 (Afternoon session)
To reserve a place on this course please e-mail
[log in to unmask] with the following details
Course to be attended
Delegate name
Address
tel/Fax/e-mail
Invoice address (if different)
Order no. (if required)
Any special requirements (dietary etc)
*************************
Ian Ledsham
Allegro Training
1 North End Farm Cottages
Cheriton
Alresford SO24 0PW
England
T/F: (+44) (0) 19 62 77 17 19
e-mail: [log in to unmask]
|