Dear Colleagues,
Why do I complain to?
We requested a report from a member of staff's GP to help us complete a
fitness assessment. GP wrote back, 30th May, requesting a fee of £65 to be
paid first. The letter assured report would be held ready & sent on receipt
of fee.
GP received fee 8 weeks ago (don't ask about the speed of our accounts
department!) Despite numerous approaches to the GP, we have still not
received the report, being told that it isn't yet started.
Is this professional misconduct? The GP agreed to provide a report. She
promised delivery on receipt. Her failure to deliver is not helping her
patient's case.
Regards
Dr. Alan Swann, BM, AFOM
Director of Occupational Health
Occupational Health Service
Imperial College Health Centre
Watts Way
London
SW7 1 LU
Tel: +44 (20) 7594 9385
Fax: +44 (20) 7594 9407
http://www.ad.ic.ac.uk/occ_health/ <http://www.ad.ic.ac.uk/occ_health/>
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