ISI Web of Science Service - Urgent System Repairs
Thursday 17th October 2002
Currently one of the 12 processors on the main Web
of Science server is out of action. Sun (the equipment
supplier) engineers have yet to identify the precise
cause and have been running diagnostics on the
machine. These hardware problems have been the
cause for the weekly data update difficulties users
have seen.
The engineer will require dedicated access to the
server to fit replacement parts from 8am Thursday
17th October. This work will cease before 10am so
that the service is available before 10:30am, whatever
the outcome of the repair work.
We understand that this is very inconvenient but we
are working with Sun to try and resolve this matter as
soon as we can and the offline work is essential to
return the service to its full capacity.
Jessica Eustace MA, MLIS
Web of Science User Support
Manchester Computing
University of Manchester,
Manchester,
M139PL
Email: [log in to unmask]
Tel: 0161 275 6825
Fax: 0161 275 6040
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