Colleagues
You may have seen Paula's message on Friday.
If any NeLH users are experiencing problems with the site, it would be most
helpful if they contact me first, by phone or e-mail, and the NeLH team will
then investigate asap. Users are also very welcome to use the feedback
facility on the site for non-urgent messages.
thanks
Philip Vaughan
Service Delivery Manager
National Electronic Library for Health
Aqueous II
Aston Cross
Birmingham
B6 5RQ
tel: 0121-333-0229
fax: 0121-333-0334
mob:07887-773921
www.nelh.nhs.uk
-----Original Message-----
From: Althorpe Paula [mailto:[log in to unmask]]
Sent: 10 May 2002 14:45
To: [log in to unmask]
Subject: Problems accessing Cochrane Library via NHS Net
Help
Is anybody else experiencing problems accessing Cochrane Library ?
We have tried using Athens and directly from the NeLH and are unable to
search and are given the message
WatchGuard firewall: Response denied from
http://193.63.76.215:80/clibhome/clibip.htm: No version found.
The problem only occurs from the Trust's (NHS Net) PC's
Have spoken to our IT dept - and they are looking into it - but it would
appear NeLH or someone is blocking us - not very friendly for a Friday
afternoon I must say
Any suggestions welcomed but keep it clean
Paula
Paula Althorpe
Medical Library
Ipswich Hospital NHS Trust
Heath Road
Ipswich IP4 5PD
01473 702545
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