One of the best reports on this is "Dying for information" a Reuters
report available from their website. www.reuters.com. There are quite a lot
of personal and organisational strategies including (knowledge management)
strategies which may help with the problem. Cyveillance at
www.cyveillance.com do their own reports but particularly on the amount of
web based information and many others do this too. A couple of articles
which may of use but they are a little out of date now are:
Fax and figures drove graduates to the brink. (1996) Daily telegraph 12th
October.
Information Fatigue Syndrome (1996) Guardian 15th October.
There's quite a lot of info on the net and I there are one or two references
on Cinahl relating to nurses and information overload.
From a corporate angle and probably more useful to your Chief Exec: A
report for Moreover. Mananaging Online Information to Maximise Coporate
Intranet ROI; a custom briefing. July 2001 quote... " On average,
people in the functions we studied spend 8 hours per week obtaining,
reveiwing and analyzing external information. Ten per cent of all users
spend over 20 hour per week looking for information."
Copy of the report available at :
http://x.moreover.com/collateral/Information_Portal_ROI.pdf
Consultancy offered by Liverpool John Moores by Steve Wood & Mike Swain. I
will get them to contact you if you wish.
Barbara Sen
LIverpool JMU
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