BEYOND PERFORMANCE INDICATORS IN EDUCATION LIBRARIES
7 March, London
In an increasingly competitive education world, success in securing support
and resources depends crucially on library managers being able to
demonstrate the impact their service is having.
Most approaches to measuring library performance concentrate on whether and
how various processes are working - or on performance of the system. In
education libraries there are equally important issues about the impact of
services and teaching, learning and research. This is true whether the
library is serving a school, college or university or a more specialised
environment such as health or law.
The trainer will draw upon research and development work recently carried
out in school, college and health libraries to offer a practical approach
that will enable managers to assess their impact and achievements.
Participants will work through the processes of generating impact indicators
and targets and will consider the 'tricky' issues of pulling together useful
data to assess levels of impact in the complex world of education, where
simple cause and effect relationships usually cannot be proved.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
* chosen some key areas for enhancing the impact of their library
* distinguished between performance indicators and indicators of impact and
achievement
* developed some realistic indicators of impact and achievement
* looked at issues involved in measuring impact and achievement
* planned how to collect data to assess whether they are making an impact.
The strategy advocated in this workshop should lead to more effective
development planning in education libraries.
WHO SHOULD ATTEND?
School, college or HE librarians (including specialist service providers
such as health or law librarians) who are interested in moving beyond
performance assessment to evaluating the impact of their work on teaching,
learning and research.
PROGRAMME
9:15 Registration and coffee
9:45 Welcome, introductions and aims for the day
10.00 Levels of impact - what can education libraries achieve? (Input and
discussion)
Where to focus (Group activity)
Choosing indicators: performance or achievement? (Presentation)
Developing realistic indicators (Group activity)
(Coffee at 11.15am)
12.45 Lunch
1.45 Collecting data 1 (Groups: case studies)
Measuring effectiveness: some issues (Presentation and discussion)
Collecting data 2 (Group planning)
(Tea at 3.00)
4.15 Close
WORKSHOP LEADER: David Streatfield
Principal, Information Management Associates.
David and his associates provide training, consultancy and research services
in the education, health and libraries fields.
PLACES ARE LIMITED TO: 16
FEES
Personal members: £150 plus VAT (£26.25) £176.25
Institutional members: £181 plus VAT (£31.67) £212.67
Non members: £210 plus VAT (£36.75) £246.75
Student/Unwaged members: £25 plus VAT (£4.37) £29.37
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to
Professional Development on 020 7255 0561, or post to: 7 Ridgmount Street,
London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560,
textphone 020 7255 0505, or email [log in to unmask]
(Provisional bookings will be held for three weeks. A confirmed booking must
be received within this period or your place may be lost.)
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EDUCATION LIBRARIES, 7 March, London
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Message sent by:
Iona Khan
Events Assistant, Training & Development
The Library Association
7 Ridgemount Street
London
WC1E 7AE
Telephone: 020 7255 0560
Fax: 020 7255 0561
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