Dear Dorothy,
You raised this question during our meeting last Thursday afternoon. I was
not aware of this as a problem with BLPC and since then I have been in
consultation with both our catalogue support and technical support people
here at the British Library to find the answer for you.
They have run extensive tests on a networked Win 2000 machine, and can't
replicate the problem you have with printing records from BLPC. Judging by
what we have found and from Una O'Malley's reply lower, we think it must be
a local network problem.
I have replied to LIS-ILL just to let everyone know that BLPC is alive and
well!
with best wishes,
Peter
Peter Robinson
Account Manager (UKHE)
The British Library
Boston Spa
Wetherby
West Yorkshire
LS23 7BQ
Tel: + 44 (0) 1937 546606
Fax: + 44 (0) 1937 546544
Email: [mailto:[log in to unmask]]
Mobile: 07946 662735
GTN: 5125 6606
Web: www.bl.uk
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We don't have any problems printing off from BLPC which is pretty amazing as
our printer is very temperamental. Sorry, I can't be of more assistance!
Una O'Malley
Hackney F111
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Original Message-----
From: Atherton, Dorothy [mailto:[log in to unmask]]
Sent: 17 October 2002 09:22
To: [log in to unmask]
Subject: Printing from BLPC
Is anyone else having trouble printing off records from BLPC? We are
finding that when we try to print of from PCs using Windows 2000, it causes
the PC to crash. This even happens if we copy the record onto Word first
then try to print the Word document. Our systems people are baffled! Is it
just us?
Regards,
Dorothy Atherton
Inter-Library Loans
Boots Library
Nottingham Trent University
Goldsmith St
Nottingham
NG1 5LS
0115 - 848 2889
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