From: Lancaster University Library
-----Original Message-----
From: Penny Roberts [mailto:[log in to unmask]]
Sent: 17 October 2002 09:15
To: [log in to unmask]
Subject: A few more questions
Good morning list mates,
You will recall that I posted some questions on here a couple
of months back which many of you were kind enough to reply to.
We have realised that we need to refine one of those questions by
breaking it down into categories so please could I ask for your help
again?
1. Do you provide an ILL service to the following categories of reader?
Do you charge these readers at the same rate as your own readers or
more?
(a) Members of local academic institutions not affiliated to
your library. NO SERVICE
(b) Students of other institutions who are using your library
whilst home for vacation. ONLY IN EXCEPTIONAL CIRCUMSTANCES WHEN WE
CHARGE THEM THE EXTERNAL BORROWER RATE OF ?10
(c) Readers who have purchased their library membership but are
not doing work for commercial purposes (eg retired academics,
private researchers). LANCASTER'S OWN RETIRED ACADEMICS ARE TREATED AS
IF TEHY WERE STILL ON OUR STAFF. WE HAVE NO SPECIAL ARRANGEMENTS FOR OTHER
EXTERNAL READERS. ENCOURAGE THEM TO USE LANCASHIRE PUBLIC LIBRARIES.
EXCEPTIONALLY WE WOULD DO ILLS FOR THEM BUT AT ?10 A TIME.
(d) Readers who have purchased their library membership and are
doing work for commercial purposes (eg company researchers,
authors). NOT REALLY AN ISSUE HERE
2. (If you replied to the first questionnaire you do not need to
complete this section) How much you charge your own readers for:
a) loan
b) photocopy
c) urgent action
d) UK thesis
e) US thesis
f) worldwide search
APPLIED LAST TIME ROUND
Thanks,
Penny
-------------------
Penny Roberts
Document Supply Department
Radcliffe Science Library
Oxford University
[log in to unmask]
requests: [log in to unmask]
|