Being responsible for the Agreement with Hays DX for the Scottish
Libraries' Transport Service (SLTS) and, therefore, having a quality
monitoring brief, I am concerned at the various messages seen today on
this list.
As far as I am aware, SLTS is now running OK although there have been
problems at one receiving site - which I'll not detail here. For various
reasons, I did send out 4 test packages. They were collected between 2 &
3pm from us. Three were delivered early next morning and the 4th on the
Monday. Admittedly these addresses were not that distant from us! Our
invoices are received OK.
I am copying the text of the various messages to my contact at Hays,
asking for comment, etc., and will advise outcome to the list as soon as
possible (I am out of the office all but 2 days until 27 May).
Pat
--
Pat McKenzie
Head, Inter-Library Services
National Library of Scotland
33 Salisbury Place
EDINBURGH
Scotland
EH9 1SL
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