I am beginning to get a terrible indictment of Elsevier's customer service.
Will definitely summarise the findings for the list and maybe try and get a copy someone who matters at Elsevier.
Ros
Ros Doig
Serials & Inter-lending Librarian
University of Derby
Learning Centre
Kedleston Road
Derby
DE22 1GB
Tel. +44 1332 591204
Fax. +44 1332 622773
Email M.R.Doig@Derby .ac.uk
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