I don't work in an FE library, but I used to teach. The only way is to
report incidents further up the line and have someone backing you up. No
one person (except very scarey people) has enough clout to stop bad
behaviour; it's always the fear of the *next* person telling them off.
I can only suggest complain about individuals' behaviour to their personal
tutors and some at least should back you up. And bring it up with
department heads etc.
Catherine
-----Original Message-----
From: Vanessa Jones [mailto:[log in to unmask]]
Sent: Thursday, 20 June, 2002 2:10 PM
To: [log in to unmask]
Subject: FE libraries
Are any of you out there in sole charge of library / learning resource units
in F.E. colleges? If so, I'd like some feedback on how you deal with
student behaviour. For example, the constant patrolling to ensure no drinks,
food etc. Mobile phone hassle, general unacceptable behaviour. I feel that
none of my qualifications or training prepared me for dealing with difficult
users. In fact, one of my friends, who works in a prison library, seems to
have an easier time of it than me!
Vanessa Jones
***** Important notice *****
This email and any files transmitted with it are confidential and are
intended solely for the use of the individual or entity to whom they are
addressed. This communication represents the originator's personal views and
opinions, which do not necessarily reflect those of Bridgend College. If you
are not the original recipient or the person responsible for delivering the
email to the intended recipient, be advised that you have received this
email in error, and that any use, dissemination, forwarding, printing, or
copying of this email is strictly prohibited.
****************************
|