Are any of you out there in sole charge of library / learning resource units
in F.E. colleges? If so, I'd like some feedback on how you deal with
student behaviour. For example, the constant patrolling to ensure no drinks,
food etc. Mobile phone hassle, general unacceptable behaviour. I feel that
none of my qualifications or training prepared me for dealing with difficult
users. In fact, one of my friends, who works in a prison library, seems to
have an easier time of it than me!
Vanessa Jones
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