At 10:54 +0100 4/9/02, Jim Boone wrote:
>We have the PortalServer not available error within the My institution
>page on blackboard, anyone managed to solve this? (I believe it's a not
>so uncommon error)
>
>And I have got in touch with blackboard, they asked me to rerun a
>configuration script which busted my installation to the tune of 4 hours
>post-bust fiddling to get right again...
>
>Anyway, it's still an outstanding ticket with them, just wondered if
>anyone else had gotten it going...
We had this issue too, Blackboard 5.6 on Solaris. Blackboard tried
for three weeks to sort it out. In the end, we reinstalled everything
and it went away.
Fortunately, this was on a test system prior to upgrading to this
version, so it did not interfere with our users. However, it did mean
that our upgrade took an extra day while we did reinstall everything.
Regards
David
--
David Morrison, Systems Specialist
Flexible Learning Administrator and Blackboard Project Manager
Communication and Information Services, University Services
The University of Newcastle, Australia
E-mail [log in to unmask]
Ph +61 2 49215397 Fax +61 2 49217087
|