We also had this, and Bb spent a whole month trying to come up with a
solution, and then only after I made several phone calls etc.
Here was the solution,
on the server ensure x:/Blackboard/docs/admin/ exists as a file, if not
create it. X: may be different on your system of course.
Bingo problem solved.
Rgds Carol
> -----Original Message-----
> From: Alex Parker [mailto:[log in to unmask]]
> Sent: 03 December 2001 11:03
> To: [log in to unmask]
> Subject: [BLACKBOARD-USERGROUP] System Statistics on Bb 5.5.1
> Level 2 on
> Windows 2000
>
>
> Hi all...just thought I'd share this pearl of wisdsom with
> you all in case
> anyone else experiences similar problems.
>
> Here at Liverpool JMU, we experienced problems obtaining
> System Statistics
> from within Bb Level 2, version 5.5.1 on a dual Windows 2000
> SP1 platform.
> The problem being, we couldn't get any!!!
>
> We logged a call with Bb support, who suggested resetting the
> permissions
> on the Blackboard web site. In the end we found a *far*
> easier way!!! All
> we did was create an 'Admin' directory in our
> 'Blackboard/Docs' directory,
> and this cured the problem!!!
>
> Cheers
>
> Alex Parker
> Computing & Information Services
> Liverpool John Moores University
>
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