We introduced online requesting here at St Andrews last September for
Academic Staff and Postgraduates. On submission readers are prompted to
print off and sign relevant copyright declarations /and if a postgraduate,
all requests must be authorised by a Supervisor.
Meanwhile their request sits in our pending file waiting to be matched with
the printed form. If they forget an automatic reminder is generated via
e-mail a few days later. It works well and mostly they come rushing it
waving the printed form within 24 hours of submitting the online request.
So for those readers no delay,we zap them off to the chosen supplier
immediately.
Its an absolute boon for us over holiday periods and also no more awful
handwriting to decipher.
Margaret Grundy
St Andrews University Library
At 12:25 19/02/02 +0000, you wrote:
>We are thinking of running a trial whereby some users can send their ILL
>requests to us electronically.
>
>The list had a discussion last October about how libraries secure paper
>signatures to back up such electronic requests.
>
>Has anyone found a solution to this problem that ensures success *and* is
>easy to implement?
>
>TIA
>
>Phil Cohen
>________________________________
>
>Dr Philip Cohen
>Head of Technical Services
>University of Liverpool Library
>PO Box 123, Liverpool L69 3DA
>Telephone: 0151 794 2692
|