> I've recently developed a protocol directing the A&E triage nurse to
> re-direct "category blue" patients to NHS Direct rather than giving them the
> option of waiting to be seen in A&E. Presently waiting to see if NHSD are
> willing to take on the extra work. If it gets off the ground we will then
> look at ways of identifying primary care patients in higher triage
> categories who may also benefit from a bit of redirection!
Round here NHS direct tell them to come up to A & E. Don't wind me up the
biggest waste of money. Can anyone tell me one good thing that they do to help
A & E?
Danny
McGeehan
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