Dear Members,
Within Cranfield University, we have developed a workbook methodology for
business process improvement. The goal of this workbook is to inform and
guide business improvement managers and team on 'how to conduct' business
process change as efficiently and effectively as possible by applying the
methodology to guarantee rapid implementation. The workbook has been
applied and tested within the public sector and is currently being applied
within a service organisation for a wider test.
We are at a second stage of wider testing and now looking for participants
in both the service industry and service operations within manufacturing
industry to take part in applying and assessing the workbook methodology to
a process redesign project within your domain. We would like to test this
within a medium sized firm for a period of 3 to 4 months. Basically, this
will involve your business improvement team using the workbook and our role
is merely to observe the application, offer assistance where necessary,
record observations and feedback for analysis and refinement to the
methodology. I enclose a one-page flyer outlining the methodology, our
requirements and the benefits to you from participation.
You may be assured of complete confidentiality. The results of this testing
will be used to improve further the business process improvement
implementation methodology.
To take part in this field trial, please contact us at
[log in to unmask] giving details of the need for change and
your interest in the field test or ring me on 01234 750111 Ext. 2401. I
will be most happy to answer any questions you might have.
Many thanks for your assistance.
Yours sincerely,
Sola Adesola (Ms)
Researcher
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