Title:  The EU and how it works

Date:   1st November 2001

Price:  £275.00 + VAT (£323.13) includes buffet lunch and
        refreshments.

Speaker: Sylvia James        

Venue:  TFPL, 17-18 Britton Street, London EC1M 5TL (near Farringdon
        underground station)


Since the implementation of the single market in 1982, the EU has moved on
through momentous times from expansion to 15 countries, through the
Maastricht Treaty, and the coming of the Euro and the birth of Euroland.
This new course is for anyone who needs to understand and keep up to date
with the basic workings of the European Union for any aspect of their job.
It will explain the development of the EU, the institutions, what they are,
how they interact, legislation and most crucially how to research any aspect
of the EU.

Please find attached the full programme, with a link to the booking form. 
http://www.tfpl.com/training/uk_courses/title_list/TR211/tr211.html


Title:  effective investigative interviewing skills

Date:   5th November 2001

Price:  £275.00 + VAT (£323.13) includes buffet lunch and
        refreshments.

Speaker: Jeff Morelli

Venue:  TFPL, 17-18 Britton Street, London EC1M 5TL (near Farringdon
        underground station)


Interviewing is an essential part of the information gathering process.  The
one-on-one interview is the single most important method of learning about
an organisation's individual's activities, information systems and needs.

A skilfully managed interview can enable you to take effective briefs from
clients and colleagues and to conduct more efficient external research.
Interviewing skills are absolutely essential for information professionals
who wish to develop core internal consultancy skills.

This course will include demonstrations and practical sessions in such key
areas as formulating open questions, probing and taking notes.

Please find attached the full programme, with a link to the booking form. 
http://www.tfpl.com/training/uk_courses/title_list/TR239/tr239.html


Title:  Scenarios for the knowledge economy: strategic information skills

Date:   6th November 2001

Price:  isNTO members: £45.00 + VAT. Non-members: £95.00 + VAT. A copy of
the published version of the report will be given to    all delegates
(normal retail price £50.00). Includes lunch and evening drinks.
Venue:  The British Library Conference Centre, The British Library, 96
Euston Road, London, NW1 2DB

'Competitive advantage in the knowledge economy no longer relates purely to
a product or service. It is much more dependent on the continuous
acquisition of new skills by people and companies and being ahead of the
competition in exploiting critical knowledge'

Message from the European Round Table of Industrialists to the Stockholm
European Council, March 2001, the ERT Task Force on the Knowledge Economy,
chaired by Sir Peter Bonfield

This seminar presents the results of a research project, undertaken on
behalf of isNTO by TFPL, to ascertain the skills requirements of the
information services workforce in the knowledge economy. The research took
the form of scenario planning workshops held in eight public and private
sector organisations. Participants, representing the whole organisation,
developed future scenarios for their organisations and discussed the
information challenges and skills requirements for each scenario. 

Please find attached the full programme, with a link to the booking form.
http://www.tfpl.com/training/uk_courses/title_list/TR287/tr287.html

Title:  information acquisition: a toolkit for information professionals

Date:   8th & 9th November 2001
Price:  £995.00 + VAT (£1,161.12) includes buffet lunch and refreshments.
Speakers: Willem Noorlander and Suzy McAllister 

Venue:  TFPL, 17-18 Britton Street, London EC1M 5TL (near Farringdon
        underground station)
This intensive results-focused workshop has been developed specifically for
information professionals who are keen to streamline and take responsibility
for purchasing information (electronic, real time, non real time, CD rom and
textual) across the organisation. Facilitated by Willem Noorlander,
President of TFPL Inc. who has global responsibility for TFPL's Market Data
Consultancy practice. Bill was previously Vice President and Global Market
Data Vendor Manager at Deutsche Bank (DB), New York. In this role, he had
global responsibility to manage the business relationship with all Market
Data and Information Suppliers, both real-time and non real-time, including
procurement of information content, based on requirements of internal users.
This workshop will equip the delegate with the tools and skills required to
take control of information purchasing and to ensure that they are getting
proper value for the information spend in their firm. Delegates will receive
a checklist of key vendor contract contents and a full list of the do's and
don'ts of successful vendor negotiation. Please note this course is not
available to vendors. 

Please find attached the full programme, with a link to the booking form.
http://www.tfpl.com/training/uk_courses/title_list/TR167/tr167.html

Full details are also available on our website www.tfpl.com

Naresh Perring, Training Executive
Email:[log in to unmask] 
TFPL Ltd 
17-18 Britton Street, London EC1M 5TL
Tel: 020 7 251 5522 or +44 (0)20 7 251 5522
Fax: 020 7 251 8318 or +44 (0)20 7 251 8318

In the USA:
TFPL In, 55 Broad Street, #20c, New York   NY10004
Tel: +1 212 269 4666  Fax: +1 212 269 2777

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UK: TFPL Ltd 17-18 Britton Street, LONDON, EC1M 5TL
    Tel: + 44 (0)20 7251 5522  Fax: + 44 (0)20 7251 8318

USA:TFPL Inc, 55 Broad Street, #20c, New York NY 10004
    Tel: +1 212 269 4666     Fax: +1 212 269 2777
________________________________________________________________________
Confidentiality Notice
This message may contain information and/or attachments private and
confidential to TFPL.  It is intended for the addressee(s) only.  Any
information contained herein is not to be passed to any third party.  If
you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful.  If you are not an addressee, please inform the sender immediately.

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