Sheila Pantry Associates Ltd offer a continuing programme of Training
Courses which will help the individual and organisations fulfil staff
training needs in a number of areas.
The following one day training courses are management and staff development
based and link in with the Library Association's "Successful LIS
Professional" books. They will be held at the Imperial Hotel, Russell
Square, London WC1, UK. All courses cost £135 +VAT and include handouts,
refreshments and buffet lunch. The courses will include a copy of the book
of the same title as the course.
For fuller details and to book a place on any of the courses contact:
Sheila Pantry Associates Ltd, 85 The Meadows, Todwick, Sheffield S26 1JG
Tel: +44 (0)1909 771024 Fax: +44 (0) 1909 772829
email: [log in to unmask]
See also details and booking form on web site
http://panizzi.shef.ac.uk/training/manage.html
-----------------------------------------------------------------------
DATES AND COURSES
Wednesday 28 February 2001
Keep one step head of the customer and become a successful Intrapreneur,
presented by Sheila Pantry and Peter Griffiths
Covers: offering and delivery innovative services including using the
Internet and Intranets - conducting an internal information audit - being
proactive - marketing and promotion - setting and maintaining standards.
The techniques introduced will be equally effective in all types of
information services - work smarter not harder!
Thursday 1 March 2001
Managing your Organisation's Records Successfully, presented by Elizabeth
Parker
Covers: Is it a record or not? - electronic records - where to store
active records - storage, preservation and retrieval of records - what to
do in the case of a disaster - ways and means to get your message across
the organisation to convince the staff that records are serious business.
Useful for staff starting to manage records and as a refresher for those
who need to think again about electronic records and record management.
Tuesday, 13 March 2001
Service Level Agreements, presented by Sheila Pantry and Peter Griffiths
Covers: Helping to deliver services successfuly - preparing, writing and
implementing the agreement - managing others : users, suppliers and
staff. Applies to all types of LIS.
.......NEW ....Wednesday 14 March 2001
Developing a successful Service Plan, presented by Sheila Pantry & Peter
Griffiths
Covers: why you need a service plan - structure of the service plan -
involving others in compilation of the service plan - personal and
development plans - evaluating and monitoring - introducing new services -
using the service plan to create a strategic position in the organisation.
For bookings see contact details above. Apologies for any cross-postings.
|