Dear LIS-Linkers,
Can anyone out there recommend a good customer care video (that is available
to purchase) for staff on public service points. One that is related to
libraries and is not American would be especially useful. I will of course
summarise for the list.
many thanks
Clare Hetherington
HR and Quality Manager
Faculty of Learning and Information Services
Cheltenham and Gloucester College of Higher Education
PO Box 220
The Park
Cheltenham GL50 2QF
01242 543448
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