CoFHE (EAST MIDLANDS) CIRCLE
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A development day for library and information assistants
There are many staff development events for librarians in Further and Higher
Education, but not always enough for library and information assistants.
This day event is an attempt to redress the balance.
The morning session is all about customer care and is entitled: "Dealing
with people through influencing with integrity". Participants will be
taken through the problems of dealing with customers with lots of
suggestions for coming out of a situation smiling! It is being run by Nick
Hammond from Broxtowe College who has led very popular and entertaining
workshops at past CoFHE events.
The afternoon session will look at development opportunities for library and
information assistants. In an interactive session, participants will look
at their own training and development needs, and will then be guided through
choosing suitable routes to satisfy these. This session will be led by
Margaret Oldroyd who is the Staff and Quality Development Manager at De
Montfort University.
DATE Wednesday 28th November 2001
VENUE Kimberlin Library, De Montfort University, Leicester
TIME 10.00 a.m. to 4.00 p.m.
COST £20 per person (including lunch & refreshments)
For further information, contact Jacqui Weetman at De Montfort University on
0116 207 8041 (email: [log in to unmask]).
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Please book _____ places at the development day for library and information
assistants to be held at De Montfort University, Leicester on 28th November.
NAME ________________________________________________________
ADDRESS_____________________________________________________________________
____________________________________________________________________________
________________________________
Email ___________________________________ Tel __________________
Return to: Jacqui Weetman, Kimberlin Library, De Montfort University, The
Gateway, Leicester, LE1 9BH. Deadline for bookings - 21st November 2001.
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