From September our College is introducing a student ID card which we will also be using as a library card. The plan is that the student's ID number will be used to identify them on our library system, only we've hit a bit of a snag over the problem of students who are issued with replacement cards.
For all other College functions there is a requirement for the student's ID number to remain constant throughout their time at the College. For library use, we really need the number to change when a replacement card is issued to prevent the original card being used by someone else.
The only solutions to this we've come up with are either very complex technologically or very clumsy from a customer service point of view. Any suggestions for ways round this problem would be great.
Thanks
Pam Berridge
Pam Berridge
Learning Resource Centres Manager
Warwickshire College
Warwick New Road
Leamington Spa
CV32 JJE
Tel 01926 318069
email [log in to unmask]
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