Dear All
For those of you considering quality measures for your library service, you might like to check out the Liverpool Public Library Customer Charter at the following url:
http://www.liverpool.gov.uk/ab/libraries/our_service/content_fr.htm
Regards
Linda
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Linda Ferguson
Deputy Director Health Libraries (CPD)
NW Health Care Libraries Unit
Thelwall House
Warrington Hospital
Lovely Lane
Warrington
WA5 1QG
E-mail: [log in to unmask]
Tel: 01925 662947
Fax: 01925 662588
Mobile: 0776 9687719
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