From: Nua Ltd [mailto:[log in to unmask]]
Sent: Monday, February 12, 2001 7:24 PM
To: Recipients of surveys mailing list
Subject: Nua Internet Surveys: February 12, 2001
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NUA INTERNET SURVEYS NUA INTERNET SURVEYS NUA INTERNET SURVEYS
Free weekly email on the latest Internet trends and statistics
Email: [log in to unmask] Web: http://www.nua.com/surveys/
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February 12th 2001 Published by: Nua Ltd Volume 6 Number 4
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CONTENTS
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EDITORIAL:
'A billion customers, anyone?'
by Kathy Foley
ACCESS DEVICES
:Young Mexicans get wired - not wireless
BUSINESS USE
:Communications still ASP killer app
:US small businesses move online
CUSTOMER SERVICE
:Is B2C doomed to fail in Australia?
:Dotcoms charging for previously free services
ECOMMERCE
:Emarketplaces to drive European B2B growth
:Lat Am B2B faces obstacles to growth
:Online shopping gets some good news
:Healthy future for Canadian B2B
:Final whistle blows for sports retailers
:'T-commerce' not assured of success
:Polish online retailers remain bullish
EMAIL
:Rough ride ahead for email marketing
ENTERTAINMENT
:TV losing audience to Internet
GENERAL DEMOGRAPHICS
:US retirees get wired
:Chinese-Americans lead the way online
:China set to catch up with Japan
:Global Net population to hit 1bn by 2005
GOV/LEG
:Private sector crucial for egovernment
INFRASTRUCTURES
:DSL set to grow globally
INTRANETS/EXTRANETS
:Intranets important to SMEs and governments
IT/COMPUTER INDUSTRY
:Sweden tops information economy ranking
PORTALS/ISPS
:Outlook bleak for European ISPs
TRAVEL
:Online business travel bookings to soar
USAGE PATTERNS
:Brazil dominates Latin American Internet
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EDITORIAL:
'A billion customers, anyone?'
by Kathy Foley
It may be hard to imagine that almost one in every six people on the
planet will have access to the Internet in five years' time. Yet, with
the rising use of wireless devices, particularly in the developing world,
a global Internet audience of over one billion people by 2005 is quite
probable.
For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html
For archives of editorials, go to:
<http://www.nua.ie/surveys/analysis/weekly_editorial/archives/issue1no
164.html>
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NEWS STORIES START HERE
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ACCESS DEVICES
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=26
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eMarketer: Young Mexicans get wired-not wireless
According to a report from eMarketer, just 2.2 percent of the Mexican
population, or 1.5 million people, have access to the Internet.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356420&rel=true
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BUSINESS USE
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356420&rel=true
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CyberAtlas: Communications still ASP killer app
Communications, financial/accounting, and ecommerce services continue
to be the most popular types of applications being accessed from
application service providers (ASPs), according to a new study from
Zona Research.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356424&rel=true
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The Kelsey Group: US small businesses move online
A quarter of small businesses in the US are now using the Internet to
provide customer service and support, according to the latest results
from the Local Commerce Monitor.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356432&rel=true
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CUSTOMER SERVICE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=47
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Newsbytes: Is B2C doomed to fail in Australia?
Retail ecommerce may never succeed in Australia because of its
geographical isolation and the limited size of the local market.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356433&rel=true
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USA Today: Dotcoms charging for previously free services
Internet companies are not only tightening their belts these days,
they are also actively seeking revenues.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356442&rel=true
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ECOMMERCE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=14
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IDC Research: Emarketplaces to drive European B2B growth
IDC has predicted that European B2B revenues will skyrocket from
EUR61 billion (USD57.3 billion) in 2000 to over EUR1.5 trillion
(USD1.4 trillion) in 2005.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356418&rel=true
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Jupiter Communications: Lat Am B2B faces obstacles to growth
Latin American emarketplaces, unlike those in the US, are largely
funded from abroad, according to Jupiter.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356427&rel=true
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Ernst & Young: Online shopping gets some good news
A recent study by Ernst & Young reveals that consumers continue to be
very satisfied with online retailers and are shopping online in
increasing numbers. This is despite the recent high profile closures
of a number of online shopping sites and their unpopularity with
investors.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356428&rel=true
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Forrester Research: Healthy future for Canadian B2B
Canadian online B2B revenues will reach CAD272 billion (USD180
billion) by 2005, accounting for 18 percent of all business-to-
business transactions. Despite this, Forrester estimates that only 16
percent of Canadian companies currently have a clear B2B strategy.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356431&rel=true
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E-Commerce Times: Final whistle blows for sports retailers
The news that online sports retailer MVP.com is closing down and
selling its assets to rival Sportsline.com is just the latest in a
series of mergers and consolidations in the sector.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356435&rel=true
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Newsbytes: 'T-commerce' not assured of success
While consumers are interested in engaging in online shopping via
their TV set, satellite and cable providers must research what these
consumers are willing to pay before making optimistic projections for
future sales.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356437&rel=true
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I-Metria:Polish online retailers remain bullish
Over half of Polish B2C retailers are optimistic about the future of
ecommerce in Poland while only 18 percent are not optimistic.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356440&rel=true
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EMAIL
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=16
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NFO WorldGroup: Rough ride ahead for email marketing
A new survey conducted by NFO WorldGroup on behalf of email
management company, Return Path, has found that when consumers change
email address, less than a third inform regularly visited websites,
email newsletter lists, or discussion lists, of the change.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356421&rel=true
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ENTERTAINMENT
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=48
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Arbitron New Media: TV losing audience to Internet
Two new studies confirm that every television executive's modern
nightmare is coming true: the Internet is affecting TV viewing time.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356422&rel=true
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GENERAL DEMOGRAPHICS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=18
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NetValue: US retirees get wired
A new study from NetValue shows that the number of retired people
going online in the US jumped by 28.1 percent in December 2000, to a
total off 8.6 million unique visitors.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356423&rel=true
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CyberAtlas: Chinese-Americans lead the way online
A study commissioned by SINA.com has found that almost all Chinese-
Americans in the US and Canada own a PC and about 60 percent have
Internet access.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356425&rel=true
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eMarketer: China set to catch up with Japan
By 2004, China will have almost as many Internet users as Japan,
according to eMarketer.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356438&rel=true
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eTForecasts: Global Net population to hit 1bn by 2005
More than 1 billion people will have Internet access by 2005,
according to a newly released report from eTForecasts.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356430&rel=true
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GOV/LEG
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=19
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Forrester Research: Private sector crucial for egovernment
The commercial market for providing and implementing egovernment
services in the UK alone will amount to GBP730 million (USD1 billion)
by 2005, according to Forrester.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356419&rel=true
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INFRASTRUCTURES
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=20
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IDC Research: DSL set to grow globally
IDC predicts that the worldwide market for DSL Internet access is set
to explode from 4.5 million lines in 2000 to 66.4 million in 2004.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356441&rel=true
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INTRANETS/EXTRANETS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=21
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Modalis: Intranets important to SMEs and governments
Most small to medium-sized enterprises and government or non-profit
organizations in the US believe that having an intranet is important,
according to Modalis.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356426&rel=true
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IT/COMPUTER INDUSTRY
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=12
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IDC Research: Sweden tops information economy ranking
Sweden remains the world's foremost information economy, according to
the 2001 IDC/World Times Information Society Index (ISI).
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356436&rel=true
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PORTALS/ISPS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=22
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Analysys: Outlook bleak for European ISPs
Analysys has found that, despite the poor financial health of
European ISPs and the weak range of services they offer, nearly one
in three Europeans use the Internet regularly.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356429&rel=true
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TRAVEL
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=33
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Jupiter Media Metrix: Online business travel bookings to soar
Jupiter Media Metrix predicts that the US online business travel
market will be worth USD33 billion by 2005, up from USD4 billion in
2000.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356439&rel=true
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USAGE PATTERNS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=34
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Wired: Brazil dominates Latin American Internet
Wired reports that Brazil is set to continue its dominance of the
Internet in Latin America, as its 3.9 million users represent 40
percent of the region's Internet users.
http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356434&rel=true
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OTHER NUA NEWSLETTERS
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NET STYLE, penned by former FORTUNE magazine executive editor, Rob
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NEW THINKING, written by Nua CEO, Gerry Mc Govern aims to
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MAKING IT WORK examines changes in technology and how these are
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Surveys content may be reproduced once Nua Internet Surveys is
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