----Original Message-----From: Nua Internet Surveys [mailto:[log in to unmask]]
Sent: Tuesday, June 19, 2001 10:48 AM
To: Recipients of surveys mailing list
Subject: Nua Internet Surveys: June 18, 2001



********************************************************************NUA
INTERNET SURVEYS NUA INTERNET SURVEYS NUA INTERNET SURVEYS
Free weekly email on the latest Internet trends and statistics
Email: [log in to unmask] Web: http://www.nua.com/surveys/
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June 18, 2001 Published by: Nua Ltd Volume 6 Number 22
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NOTICE   (content follows below)
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Dear readers,

I am delighted to inform you that Nua Internet Surveys has been
purchased by Scope Communications Group, an Irish technology
publisher. The publication will continue as before and our privacy
policy remains unchanged.

For more information, please go to <http://www.nua.ie/surveys/news.html>

Thanks again to all those who offered advice, support, and
encouragement in the past few months.

Best regards,
Kathy Foley,
Editor
[log in to unmask]

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CONTENTS
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EDITORIAL:
'The Net in Africa'
by Kathy Foley

ADVERTISING
:Online advertising not dead yet
:Wireless ads to go mainstream in Europe

BUSINESS USE
:Small firms upbeat despite belt-tightening
:Almost 60 percent of UK firms online
:Firms should stay strong on ebusiness

CUSTOMER SERVICE
:More personalization on retail sites
:Complaints against retail sites doubled in 2000

ECOMMERCE
:Auto sites should focus on brand building
:Shipping costs can deter online consumers
:Supply-side issues affect European eretail

EMAIL
:A third of ezines rely on ad sales

ENTERTAINMENT
:Bright future for online gambling

GENERAL DEMOGRAPHICS
:Mexico now second largest market in region
:Europe will continue to lag in broadband
:Growth for Japan in dial-up, broadband, wireless
:Women outnumber men online in US
:87m Net users in Japan by 2005

GOV/LEG
:Egypt at forefront of telco liberalization

INFRASTRUCTURES:
:3G licenses worth the money

IT/COMPUTER INDUSTRY
:Women see glass ceiling in tech sector
:Asia-Pacific PC market to remain healthy
:Slump hits top executives' paychecks

RECRUITMENT
:Monster top of job search sites ranking

TRAVEL
:Air passengers to have Net

USAGE PATTERNS
:Non-users "don't need" the Net

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EDITORIAL:
'The Net in Africa'
by Kathy Foley

Having been largely disappointed in the final report from the Digital
Opportunity Taskforce or the dot force, I was thankful to receive the
latest SANGONeT report on the status of the Internet in Africa.
Unlike the dot force's report, this one was remarkably free of
jargon, doublespeak and meandering pontifications about the digital
divide.

For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html

For archives of editorials, go to:
<http://www.nua.ie/surveys/analysis/weekly_editorial/archives/issue1no
182.html>

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NEWS STORIES START HERE
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ADVERTISING
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=2
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CyberAtlas: Online advertising not dead yet

The long-term forecast for the online advertising and media sectors
is healthy, according to a new report.

http://www.nua.ie/surveys/?f=VS&art_id=905356855&rel=true
__________________________________________________________________

Frost & Sullivan: Wireless ads to go mainstream in Europe

By 2005, 37 billion advertisements and alerts could be sent to
mobile devices in Europe, according to Frost & Sullivan.

http://www.nua.ie/surveys/?f=VS&art_id=905356869&rel=true

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BUSINESS USE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=6
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IDC Research: Small firms upbeat despite belt-tightening

Small businesses in the US are spending slightly less on technology
this year than they did in 2000, says IDC, but some areas are
seeing plenty of growth.

http://www.nua.ie/surveys/?f=VS&art_id=905356860&rel=true
__________________________________________________________________

NOP Research Group: Almost 60 percent of UK firms online

Fifty-eight percent of all British businesses now have Internet
access, up from 48 percent in July 2000, according to NOP Research.

http://www.nua.ie/surveys/?f=VS&art_id=905356862&rel=true
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Cutter Consortium: Firms should stay strong on ebusiness

The Cutter Consortium has warned companies not to stop funding
ebusiness projects in the wake of the dotcom slump.

http://www.nua.ie/surveys/?f=VS&art_id=905356865&rel=true

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CUSTOMER SERVICE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=47
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eMarketer: More personalization on retail sites

eMarketer reports that 56 percent of US online retailers now
feature personalization and interactive tools on their websites,
up from 36 percent at the end of last year.

http://www.nua.ie/surveys/?f=VS&art_id=905356859&rel=true
__________________________________________________________________

Wired: Complaints against retail sites doubled in 2000

Consumer complaints about online retailers in the US more than
doubled last year, according to the Council of Better Business
Bureaus.

http://www.nua.ie/surveys/?f=VS&art_id=905356863&rel=true

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ECOMMERCE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=14
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Jupiter Media Metrix: Auto sites should focus on brand building

As most consumers prefer to purchase cars offline, car manufacturers
should concentrate their online efforts on brand building rather
than on sales, says Jupiter Media Metrix.

http://www.nua.ie/surveys/?f=VS&art_id=905356852&rel=true
__________________________________________________________________

Jupiter Media Metrix: Shipping costs can deter online consumers

Jupiter Media Metrix has found that 63 percent of online consumers
say they do not complete purchases at retail sites because they
distrust shipping and handling charges.

http://www.nua.ie/surveys/?f=VS&art_id=905356856&rel=true
__________________________________________________________________

Europemedia: Supply-side issues affect European eretail

Retail ecommerce turnovers for Belgium, France, Germany, the
Netherlands, Spain and the UK combined topped EUR4.2 billion in
the past six months.

http://www.nua.ie/surveys/?f=VS&art_id=905356861&rel=true

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EMAIL
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=16
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eMarketer: A third of ezines rely on ad sales

eMarketer reports that one in three email newsletter publishers
rely solely on advertising revenue for income.

http://www.nua.ie/surveys/?f=VS&art_id=905356874&rel=true

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ENTERTAINMENT
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=48
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Datamonitor: Bright future for online gambling

Datamonitor has forecast that US and European revenues from online
gambling will soar to USD20.8 billion by 2005, up from USD6.7
billion this year.

http://www.nua.ie/surveys/?f=VS&art_id=905356867&rel=true

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GENERAL DEMOGRAPHICS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=18
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Nielsen NetRatings: Mexico now second largest market in region

Latest figures from Nielsen NetRatings show that there are now 6.7
million people with home Internet access in Mexico.

http://www.nua.ie/surveys/?f=VS&art_id=905356853&rel=true
__________________________________________________________________

Strategy Analytics: Europe will continue to lag in broadband

North American households are four times more likely than those
in Europe to have broadband Internet access by the end of 2001.

http://www.nua.ie/surveys/?f=VS&art_id=905356857&rel=true
__________________________________________________________________

Ministry of Posts and Telecommunications (Japan): Growth for
Japan in dial-up, broadband, wireless

At the end of March, there were 17.25 million dial-up Internet
users in Japan, up from 10.59 million at the end of 1999.

http://www.nua.ie/surveys/?f=VS&art_id=905356858&rel=true
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USA Today: Women outnumber men online in US

The gender breakdown of the US Internet audience is an exact mirror
of the breakdown of the general population for the first time.

http://www.nua.ie/surveys/?f=VS&art_id=905356873&rel=true
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Japan Today: 87m Net users in Japan by 2005

The number of Internet users in Japan is forecast to almost double
by 2005, reports Japan Today.

http://www.nua.ie/surveys/?f=VS&art_id=905356876&rel=true

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GOV/LEG
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=19
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BMI-TechKnowledge: Egypt at forefront of telco liberalization

Egypt is leading the way in telecommunications reform and
liberalization in Africa, according to South African research firm
BMI-T.

http://www.nua.ie/surveys/?f=VS&art_id=905356871&rel=true

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INFRASTRUCTURES
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=20
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Telecompetition: 3G licenses worth the money

Although the USD100 billion spent by European mobile operators on
3G licenses may have seemed exorbitant, a new report from
Telecompetition shows it was money well spent.

http://www.nua.ie/surveys/?f=VS&art_id=905356866&rel=true

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IT/COMPUTER INDUSTRY
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=12
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Roper Starch: Women see glass ceiling in tech sector

Sixty percent of women who work in the high tech industry would
choose another career if they were starting out again, according to
a new study.

http://www.nua.ie/surveys/?f=VS&art_id=905356851&rel=true
__________________________________________________________________

South China Morning Post: Asia-Pacific PC market to remain healthy

Computer shipments in the Asia-Pacific region, excluding Japan,
should rise by 19 percent this year, despite the current slump in
the US market.

http://www.nua.ie/surveys/?f=VS&art_id=905356854&rel=true
__________________________________________________________________

Janco Associates: Slump hits top executives' paychecks

While the average salary in the US IT industry has risen slightly
during the first half of 2001, the salaries of senior executives
have decreased for the first time since 1985.

http://www.nua.ie/surveys/?f=VS&art_id=905356870&rel=true

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RECRUITMENT
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=8
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Greenfield Online: Monster top of job search sites ranking

New research has found that job-seeking Internet users in the US
are far more likely to think that recruitment sites are a more
effective way of finding work than newspaper job listings are.

http://www.nua.ie/surveys/?f=VS&art_id=905356875&rel=true

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TRAVEL
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=33
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Associated Press: Air passengers to have Net access

Three major US airlines have announced they are planning to provide
fast Internet access on board their long-haul internal flights.

http://www.nua.ie/surveys/?f=VS&art_id=905356872&rel=true

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USAGE PATTERNS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=34
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Ipsos-Reid: Non-users "don't need" the Net

A new study from Ipsos-Reid examines the reasons why people choose
not to get Internet access. In developed countries, up to a third
of people who could go online choose not to.

http://www.nua.ie/surveys/?f=VS&art_id=905356868&rel=true

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This newsletter is copyright 1996 - 2001 Nua Ltd. Nua Internet
Surveys content may be reproduced once Nua Internet Surveys is
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Nua does not accept responsibility for the accuracy of
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