From: Nua Internet Surveys [mailto:[log in to unmask]] Sent: Monday, November 26, 2001 8:29 PM
To: Recipients of surveys mailing list
Subject: Nua Internet Surveys: November 26, 2001
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INTERNET SURVEYS NUA INTERNET SURVEYS NUA INTERNET SURVEYS
Free weekly email on the latest Internet trends and statistics
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November 26, 2001 Published by: ComputerScope Ltd Volume 6 Number 46
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Dear readers,
Just a note to let you know that I am off on holidays at the end of this
week, and I'm
leaving Nua.com in the capable hands of my colleagues here at ComputerScope.
The
site will be updated every day, and you will receive newsletters as usual
while I am away.
Unfortunately, resources are limited so your email queries may not be dealt
with during
December. The team will do what they can, and I will take care of the rest
when I
return, nicely tanned and rested, in January.
Best wishes for the holiday season to everyone,
Take care,
Kathy
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CONTENTS
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EDITORIAL:
'Measure for measure'
by Kathy Foley
ABUSE
:Credit card fraud concerns online retailers
:More consumers complaining about Net
ACCESS DEVICES
:PDA users want wireless email
:PC shipments down in Latin America
:Canadian PC shipments down in Q3
:Global market for mobile devices falls
BUSINESS USE
:UK firms happy with ebusiness
:Online marketplace users disappointed
CUSTOMER SERVICE
:Poor customer service costs Net retailers
ECOMMERCE
:Traffic to toy sites soars as Xmas draws near
:US online spend down in October
:Online shoppers frustrated by ads
:Most US consumers prefer real stores
ENTERTAINMENT
:Sales of digital music players to rise
GENERAL DEMOGRAPHICS
:AOL attracts female users in UK
:Almost 2 million online in Israel
:UK consumer confidence down since July
GOV/LEG
:Chinese shut thousands of cyber cafes
INFRASTRUCTURES
:African data traffic on the increase
IT/COMPUTER INDUSTRY
:Server market takes a battering
:Content networking market set for growth
PUBLISHING/MEDIA
:Many US Net users paying for content
SECURITY ISSUES
:Executives unaware of internal security risks
:Executives unaware of cyber attack risk
TELECOMMUNICATIONS
:US dial-up users happy with Net service
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EDITORIAL:
'Measure for measure'
by Kathy Foley
It seems like a simple enough question. What is the most visited
website in the world? It's not actually such an easy question to
answer. It is either MSN or Yahoo, but no-one is really that sure.
This uncertainly arises because these two super-portals use different
third-party traffic measurement companies, which in turn use differing
methodologies.
For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html
For archives of editorials, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial/archives/index.htm
l
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NEWS STORIES START HERE
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ABUSE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=1
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eMarketer: Credit card fraud concerns online retailers
eMarketer reports that 41 percent of US online retailers say online
credit card fraud is a very serious problem, up from 35 percent last
year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357418&rel=true
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NACAA: More consumers complaining about Net
Internet-related complaints made it into the top ten US consumer
complaints list for the first time this year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357432&rel=true
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ACCESS DEVICES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=26
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Motient: PDA users want wireless email
Wireless email is the service most PDA users would most like to have
on their handhelds, according to a new survey commissioned by
Motient.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357421&rel=true
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Gartner Group: PC shipments down in Latin America
PC shipments in Latin America decreased in Q3 for the first time
since Q4 1997, according to Garnter.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357431&rel=true
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Newsbytes: Canadian PC shipments down in Q3
Newsbytes reports that Q3 computer shipments in Canada were down 16
percent on shipments in the same quarter last year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357434&rel=true
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Europemedia: Global market for mobile devices falls
Europemedia reports that the global market for mobile handsets fell
sharply in the last quarter.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357436&rel=true
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BUSINESS USE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=6
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Reed Exhibitions: UK firms happy with ebusiness
Nearly half of UK businesses surveyed recently said they have reduced
costs by investing in ebusiness projects.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357420&rel=true
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Newsbytes: Online marketplace users disappointed
Newsbytes reports that many US firms that joined B2B marketplaces are
now disappointed with them.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357428&rel=true
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CUSTOMER SERVICE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=47
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Datamonitor: Poor customer service costs Net retailers
Datamonitor believes that online retailers in the US will lose
USD13.5 billion this year because of the poor standard of online
customer service.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357415&rel=true
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ECOMMERCE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=14
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Nielsen NetRatings: Traffic to toy sites soars as Xmas draws near
According to Nielsen NetRatings, the online holiday shopping season
kicked off properly in the US during the week ending November 11.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357416&rel=true
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Forrester Research: US online spend down in October
Consumer ecommerce spending fell to USD3.6 billion in October, down
from USD4 billion in September, according to Forrester.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357419&rel=true
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eMarketer: Online shoppers frustrated by ads
eMarketer reports that only 2 percent of US online shoppers say
buying online has not been a frustrating experience at times.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357427&rel=true
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Accenture: Most US consumers prefer real stores
Only 11 percent of US consumers polled by Accenture said the Internet
was their preferred shopping venue for holiday season buying.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357430&rel=true
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ENTERTAINMENT
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=48
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Cahners In-Stat Group: Sales of digital music players to rise
According to Cahners In-Stat, global shipments of portable digital
music player units will rise from 2.4 million last year to over 9
million by 2005.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357417&rel=true
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GENERAL DEMOGRAPHICS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=18
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Forrester Research: AOL attracts female users in UK
According to new research from Forrester, a majority of AOL's
subscribers in the UK are women, which is a first for UK ISPs.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357424&rel=true
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Israel's Business Arena: Almost 2 million online in Israel
Israel's Business Arena reports that there are now 1.93 million
people with Internet access in Israel. This is according to Nielsen
NetRatings.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357429&rel=true
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NOP Research Group: UK consumer confidence down since July
New research from NOP shows that consumer confidence was declining in
the UK well before the September 11 attacks.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357438&rel=true
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GOV/LEG
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=19
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The Register: Chinese shut thousands of cyber cafes
The Register report that the Chinese government has embarked on a new
Internet crackdown.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357435&rel=true
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INFRASTRUCTURES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=20
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ITWeb: African data traffic on the increase
ITWeb reports that data traffic, including Internet traffic, is
growing in Africa.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357425&rel=true
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IT/COMPUTER INDUSTRY
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=12
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Dataquest: Server market takes a battering
According to Gartner Dataquest, the global market for computer
servers fell in by 23.4 percent in Q3 2001, in comparison with Q3
2000.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357422&rel=true
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IDC Research: Content networking market set for growth
According to IDC, worldwide spending on content networking will reach
USD8 billion by 2005, up from USD1.6 billion this year. This
represents a CAGR of 49 percent over four years.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357437&rel=true
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PUBLISHING/MEDIA
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=46
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Content Intelligence: Many US Net users paying for content
Twenty million US Internet users have paid for online content,
according to the Content Intelligence Group.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357426&rel=true
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SECURITY ISSUES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=30
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KPMG: Executives unaware of internal security risks
Seventy-nine percent of senior management executives polled by KPMG
in 12 countries wrongly believe that the biggest threat to their
ecommerce system security is external.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357423&rel=true
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Computer Science Corp: Executives unaware of cyber attack risk
A new poll of technology executives conducted by Computer Sciences
Corporation shows that many large corporates are still vulnerable to
cyber attacks.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357433&rel=true
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TELECOMMUNICATIONS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=38
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CyberAtlas: US dial-up users happy with Net service
Almost 75 percent of dial-up Internet user in the US are content with
the quality of the service they use, reports CyberAtlas.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357414&rel=true
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COPYRIGHT
This newsletter is copyright 1996 - 2001 ComputerScope Ltd. Nua
Internet
Surveys content may be reproduced once Nua Internet Surveys is
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__________________________________________________________________
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