From: Nua Internet Surveys [mailto:[log in to unmask]] Sent: Monday, November 19, 2001 7:44 PM
To: Recipients of surveys mailing list
Subject: Nua Internet Surveys: November 19, 2001
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November 19, 2001 Published by: ComputerScope Ltd Volume 6 Number 45
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CONTENTS
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EDITORIAL:
'Divided States of Europe'
by Kathy Foley
ACCESS DEVICES
:Bluetooth taking off this year
ADVERTISING
:Consumers don't bother to block ads
:UK online ad spend up in Q1, Q2 2001
CUSTOMER SERVICE
:Three-quarters of shoppers abandon carts
:UK pureplays lead on customer service
ECOMMERCE
:Xmas online spending up in Canada
:Ecommerce thriving in Latin America
:Italian ecommerce set for success
:More positive ecommerce forecasts for Q4
EMAIL
:IM users increasing in US
ENTERTAINMENT
:Web users flock to harrypotter.com
:Movie fans download trailers online
FINANCIAL SERVICES
:Quarter of online Europeans use Net banking
:Many US small firms pay bills online
GENERAL DEMOGRAPHICS
:Half of Hong Kong homes online
:Cable modem customers on the up
:Internet population growing in Greece
GOV/LEG
:UK IT media has little faith in government
:Honolulu best egovernment in US
IT/COMPUTER INDUSTRY
:IT budgets revised downwards in 2001
:Windows XP off to a good start
MARKETING/BRANDS
:Digital marketing on the up in US
PUBLISHING/MEDIA
:Net users not keen on paying for content
USAGE PATTERNS
:Europeans like their lunch breaks
:UK users go online to find old friends
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EDITORIAL:
'Divided States of Europe'
by Kathy Foley
The most recently released Eurobarometer report from the European
Commission shows that despite the increasing use of information
technology by young people in Europe, there is still a distinct
North/South digital divide in the region.
For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html
For archives of editorials, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial/archives/index.htm
l
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NEWS STORIES START HERE
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ACCESS DEVICES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=26
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Frost & Sullivan: Bluetooth taking off this year
According to Frost & Sullivan, over 1.2 million Bluetooth-enabled
devices will be shipped this year, with total revenues topping USD862
million.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357395&rel=true
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ADVERTISING
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=2
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CyberAtlas: Consumers don't bother to block ads
New research shows that only 1 percent of online consumers have used
ad-blocking software, reports CyberAtlas.
http://www.nua.com/surveys/index.cgi?f=FS&cat_id=2
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IAB: UK online ad spend up in Q1, Q2 2001
The UK online ad spend in the first half of 2001 was GBP90.2 million
(USD129.65 million), up 42 percent from the first half of 2000, when
the total online ad spend was GBP63.4 million (USD91.12
million).
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357402&rel=true
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CUSTOMER SERVICE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=47
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Vividence: Three-quarters of shoppers abandon carts
Up to 75 percent of online shoppers abandon their shopping carts
before buying, according to Vividence.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357390&rel=true
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Which? Online: UK pureplays lead on customer service
Consumer magazine Computing Which? has found that online-online
retailers in the UK provide better customer service than the websites
of traditional retailers.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357392&rel=true
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ECOMMERCE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=14
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Newsbytes: Xmas online spending up in Canada
Newsbytes reports that online sales could be up by as much as 40
percent in Canada during the forthcoming holiday season.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357391&rel=true
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Boston Consulting Group: Ecommerce thriving in Latin America
The Boston Consulting Group (BCG) says that online retail revenues in
Latin America will reach USD1.28 billion this year, up from USD540
million last year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357398&rel=true
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Datamonitor: Italian ecommerce set for success
New research from Datamonitor indicates that online retail is set to
take off in Italy.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357406&rel=true
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eMarketer: More positive ecommerce forecasts for Q4
eMarketer has forecast that Q4 online consumer spending in the US
will reach USD10.7 billion, up 20.2 percent on last year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357411&rel=true
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EMAIL
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=16
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Jupiter Media Metrix: IM users increasing in US
The number of at-work instant messaging (IM) users in the US
increased from 10 million in September 2000 to 13.4 million in
September 2001.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357410&rel=true
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ENTERTAINMENT
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=48
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South China Morning Post: Web users flock to harrypotter.com
The craze which began with a series of books, and continued with a
major film, is also spreading online.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357393&rel=true
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Cyber Dialogue:Movie fans download trailers online
According to CyberDialogue, 13 percent of US adults have downloaded
movie trailers from the Internet.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357404&rel=true
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FINANCIAL SERVICES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=4
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Datamonitor: Quarter of online Europeans use Net banking
New research from Datamonitor shows that 26 percent of European
Internet users now bank online.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357401&rel=true
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Cyber Dialogue: Many US small firms pay bills online
According to new research from CyberDialogue, some 465,000 small
businesses in the US have used electronic bill payment services.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357409&rel=true
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GENERAL DEMOGRAPHICS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=18
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eMarketer: Half of Hong Kong homes online
eMarketer reports that half of households in Hong Kong now have
Internet access.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357403&rel=true
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NCTA: Cable modem customers on the up
According to the US National Cable and Telecommunications Association
(NCTA), 825,000 consumers signed up for high-speed cable modem
Internet access in Q3 2001.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357407&rel=true
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Reuters:Internet population growing in Greece
Reuters reports that Internet penetration in Greece should reach 12
percent by the end of this year, up from 10 percent in the first half
of the year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357408&rel=true
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GOV/LEG
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=19
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MORI Research: UK IT media has little faith in government
Most IT journalists in the UK do not believe that their government
will succeed in its plans for widespread Internet access and adoption
of digital television.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357396&rel=true
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Newsbytes: Honolulu best egovernment in US
Honolulu has the best egovernment services of any large US city,
reports Newsbytes.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357405&rel=true
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IT/COMPUTER INDUSTRY
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=12
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Gartner Group: IT budgets revised downwards in 2001
According to new research from Gartner, the technology budgets of IT
departments in US companies will rise 2.5 percent this year over last
year.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357394&rel=true
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StatMarket: Windows XP off to a good start
According to WebSideStory's StatMarket, Windows XP gained 2.36 of the
global operating system market within a fortnight of its release.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357399&rel=true
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MARKETING/BRANDS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=45
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Newsbytes: Digital marketing on the up in US
Newsbytes reports that spending on digital marketing in the US will
grow to USD21 billion by 2006.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357412&rel=true
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PUBLISHING/MEDIA
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=46
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Pew Internet & American Life: Net users not keen on paying for content
New research shows that few people pay for content on websites that
used to be free of charge.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357413&rel=true
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USAGE PATTERNS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=34
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Nielsen NetRatings: Europeans like their lunch breaks
New research from Nielsen NetRatings indicates that European office
workers tend to break from the Internet at lunchtime, while their US
counterparts do not.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357397&rel=true
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Jupiter Media Metrix: UK users go online to find old friends
Jupiter Media Metrix reports that traffic is soaring to
friendsreunited.co.uk as UK Internet users try to catch up with old
school friends.
http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357400&rel=true
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COPYRIGHT
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Internet
Surveys content may be reproduced once Nua Internet Surveys is
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ComputerScope Ltd does not accept responsibility for the accuracy of
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