From: Nua Internet Surveys [mailto:[log in to unmask]] Sent: Monday, September 03, 2001 6:48 PM
To: Recipients of surveys mailing list
Subject: Nua Internet Surveys: September 3, 2001



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September 3, 2001 Published by: ComputerScope Ltd Volume 6 Number 34
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CONTENTS
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EDITORIAL:
'Before interactive TV'
by Kathy Foley

ACCESS DEVICES
:Western Europe takes to interactive TV
:Wireless Net grows ever wider in Asia
:Consumers need convincing on digital TV

ADVERTISING
:UK leads European online ad market
:Amazon is the biggest ad spender

BUSINESS USE
:Personal Web use costing businesses

CUSTOMER SERVICE
:CRM applications market growing steadily

ECOMMERCE
:Confusion remains over online sales tax
:Ecommerce growing in South Africa
:Internet revenues rising in Latin America
:US B2C slides for second quarter in a row

ENTERTAINMENT
:Streaming media grows popular in US
:Consumers not paying for online music

GENERAL DEMOGRAPHICS
:Broadband use on the increase in Japan
:Broadband base in Asia to triple by 2005
:Global Net population at least 459m

GOV/LEG
:Governments should push online tax filing

MARKETING/BRANDS
:SMEs to use more online marketing
:Marketers should target online seniors

RECRUITMENT
:IT recruitment could rise in Q4
:Dotcom job losses fell in August
:Experienced IT staff hard to find

SECURITY ISSUES
:Cybercrime has hit two thirds of UK firms

SECURITY TOOLS
:Software security revenues rising steadily

TRAVEL
:Airfare wars drive traffic to airline sites

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Reach the world's key Internet marketers and strategists.

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EDITORIAL:
'Before interactive TV'
by Kathy Foley

Why are Europeans so much more interested in interactive TV than their
US counterparts?

For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html

For archives of editorials, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial/archives/index.htm
l

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NEWS STORIES START HERE
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ACCESS DEVICES
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=26
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IDC Research: Western Europe takes to interactive TV

According to IDC, 79 million European households will be able to
access interactive TV services by 2005.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357128&rel=true
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Yankee Group: Wireless Net grows ever wider in Asia

There will be 411.2 million mobile data subscribers in the Asia-
Pacific region at the end of 2006, says the Yankee Group.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357137&rel=true
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Statistical Research: Consumers need convincing on digital TV

Seventy-two percent of US consumers polled by Statistical Research
said they were not interested in using interactive TV
services.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357140&rel=true

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ADVERTISING
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=2
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eMarketer: UK leads European online ad market

The UK had the highest number of online advertisements in Europe in
the first six months of this year, reports eMarketer.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357126&rel=true
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Advertising Age: Amazon is the biggest ad spender

Amazon.com bought more than twice as many online ads than the next
biggest online ad spender in July, reports Advertising Age.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357130&rel=true

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BUSINESS USE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=6
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Websense: Personal Web use costing businesses

Personal use of the Internet by workers in the office is costing UK
businesses billions of pounds every year, according to
Websense.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357123&rel=true

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CUSTOMER SERVICE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=47
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IDC Research: CRM applications market growing steadily

IDC reports that the CRM applications market grew by 84 percent last
year, reaching a value of USD6.2 billion.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357125&rel=true

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ECOMMERCE
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=14
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Newsbytes: Confusion remains over online sales tax

Forty-two percent of small firms in the US do not charge sales tax on
goods they sell online, reports Newsbytes.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357133&rel=true
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University of Pretoria: Ecommerce growing in South Africa

Forty-seven percent of South African Internet users have made an
online purchase, according to a new study from the University of
Pretoria.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357139&rel=true
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E-Commerce Times: Internet revenues rising in Latin America

Latin American firms expect Internet-related revenues to increase
from 1.6percent of total sales in 2000 to 4.5 percent in 2001,
according a newstudy.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357144&rel=true
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Reuters: US B2C slides for second quarter in a row

Online retail sales in the US fell by 1.8 percent in the second
quarter,reports Reuters.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357147&rel=true

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ENTERTAINMENT
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=48
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Arbitron New Media: Streaming media grows popular in US

Over half of all US Internet users have now watched or listened to
streaming media.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357129&rel=true
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Reuters:Consumers not paying for online music

A new report from GartnerG2 says that most consumers are not yet
ready to purchase and download music from the Internet.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357135&rel=true

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GENERAL DEMOGRAPHICS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=18
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AsiaBizTech: Broadband use on the increase in Japan

AsiaBizTech reports that the number of broadband users in Japan is
predicted to grow by 81 percent every year until 2005.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357124&rel=true
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Dataquest: Broadband base in Asia to triple by 2005

The number of broadband subscribers in the Asia-Pacific region
(excludingJapan) will rise to 37.8 million by 2005, up from 11.4
million this year,and 6.1 million last year.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357145&rel=true
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Nielsen NetRatings: Global Net population at least 459m

There were 459 million people with Internet access in the 30
countries studied byNielsen NetRatings at the end of Q2 this
year.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357148&rel=true

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GOV/LEG
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=19
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Forrester Research: Governments should push online tax filing

European governments could save 70 percent of the cost of processing
corporate tax returns if they moved to online tax filing, says
Forrester Research.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357142&rel=true

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MARKETING/BRANDS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=45
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The Kelsey Group: SMEs to use more online marketing

Small firms will increasingly use the Internet for locally targeted
advertising, according to the Kelsey Group.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357143&rel=true
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The Media Audit: Marketers should target online seniors

The over-50s are now the fastest growing part of the US Internet
Audience, according to The Media Audit.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357134&rel=true

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RECRUITMENT
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=8
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RHI Consulting: IT recruitment could rise in Q4

Hiring of IT professionals should increase in the US in Q4, reports
Newsbytes.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357127&rel=true
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Challenger, Gray & Christmas: Dotcom job losses fell in August

The number of dotcom layoffs in the US August was the lowest in a
year, reports NewsFactor.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357141&rel=true
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Cutter Consortium: Experienced IT staff hard to find

A shortage of IT staff continues to be a problem for many US firms,
despitethe downturn.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357146&rel=true

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SECURITY TOOLS
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=53
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IDC Research: Software security revenues rising steadily

Worldwide Internet security software revenues grew 33 percent last
year to reach USD5.1 billion, says IDC.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357138&rel=true

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TRAVEL
Archives: http://www.nua.com/surveys/index.cgi?f=FS&cat_id=33
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Nielsen NetRatings: Airfare wars drive traffic to airline sites

Nielsen NetRatings reports that traffic to airline sites in the US
has soared recently as Internet users flocked to take advantage of
late summer special offers on airfares.

http://www.nua.com/surveys/index.cgi?f=VS&art_id=905357132&rel=true

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