From: Nua LtdTo: Recipients of surveys mailing list
Sent: 22/05/01 15:09
Subject: Nua Internet Surveys: May 22, 2001


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INTERNET SURVEYS NUA INTERNET SURVEYS NUA INTERNET SURVEYS
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May 21st 2001 Published by: Nua Ltd Volume 6 Number 18
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CONTENTS
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EDITORIAL:
'Pity the science students'
by Kathy Foley

ADVERTISING
:Asian dotcom ad spend down in Q3, Q4 2000

BUSINESS USE
:Only 1 percent of Singapore firms not online
:Dotcoms should have read this study

CENSORSHIP
:Crackdown on cybercafés in Iran

CHILDREN
:Parents concerned about children's Net use

CUSTOMER SERVICE
:Personalization appeals to consumers
:B2B firms failing on CRM front
:Multilingual sites imperative for large firms

ECOMMERCE
:B2B growing for Canadian small firms
:Europeans slow to adopt mobile payments

EMAIL:
Email is the worst problem for IT staff

ENTERTAINMENT
:Online gaming set to take off

GENERAL DEMOGRAPHICS
:Core of US broadband use in New York
:Chinese Net use rising
:US no longer dominates the Net
:Online gender gap closing in Austria

INFRASTRUCTURES
:SMEs want fixed broadband wireless

INTERNET TRADING
:Tech slump reduces millionaires' club

IT/COMPUTER INDUSTRY
:XML use on the rise

MINORITIES
:Internet access goes mainstream

PORTALS/ISPS
:AOL scales new heights in Latin America

PUBLISHING/MEDIA
:UK users would pay for content

RECRUITMENT
:UK recruiters happy with online services

USAGE PATTERNS
:TV watching down as Net use rises
:Surf's up in Belgium and Luxembourg




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EDITORIAL:
'Pity the science students'
by Kathy Foley

Today, we reported a new survey from the US Department of Education's
National Center for Education Statistics which showed that 98 percent
of all public schools in the US now have Internet access. This is great
- there's no denying it. I have, however, just read another report
relating to US schools and to be honest, I am horrified.

For the full story, go to:
http://www.nua.ie/surveys/analysis/weekly_editorial.html

For archives of editorials, go to:
<http://www.nua.ie/surveys/analysis/weekly_editorial/archives/issue1no
178.html>

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NEWS STORIES START HERE
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ADVERTISING
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=2
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Newsbytes Asia: Asian dotcom ad spend down in Q3, Q4 2000

Dotcom spending on offline advertising grew overall in 2000, although
there was a decrease in spending in the second half of the
year.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356761&rel=true

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BUSINESS USE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=6
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Newsbytes Asia: Only 1 percent of Singapore firms not online

Newsbytes reports that 98.7 percent of all companies in Singapore now
have Internet access, and B2B trading is taking off.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356758&rel=true
__________________________________________________________________

The Industry Standard: Dotcoms should have read this study

The Industry Standard reports that a new study identifies the major
pitfalls faced by ambitious young companies.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356773&rel=true

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CENSORSHIP
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=9
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Financial Times: Crackdown on cybercafés in Iran

The Financial Times reports that Iranian police have shut down over
400 cybercafés, allegedly because the former state telecommunications
monopoly, the PTT, is worried about losing business to the private
sector.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356762&rel=true

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CHILDREN
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=11
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Telocity: Parents concerned about children's Net use

Over half of US parents with home Internet access say parents should
monitor their child's Internet use at all times, according to a new
study from DSL provider Telocity.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356768&rel=true

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CUSTOMER SERVICE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=47
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Cyber Dialogue: Personalization appeals to consumers

Customers who buy more often and spend more money online are most
likely to shop at websites that offer personalization, according to a
new survey conducted by Cyber Dialogue for the Personalization
Consortium.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356756&rel=true
__________________________________________________________________

Jupiter Media Metrix: B2B firms failing on CRM front

Jupiter Media Metrix has found that B2B firms are failing to adopt
good customer care strategies, thereby failing to build relationships
with online customers.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356770&rel=true
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Aberdeen Group: Multilingual sites imperative for large firms

Major US companies need to adopt multicultural, multilingual websites
in order to compete effectively, raise sales, and lower costs,
according to the Aberdeen Group.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356776&rel=true

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ECOMMERCE
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=14
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SES Research: B2B growing for Canadian small firms

Online transactions by small businesses in Canada have jumped almost
CAD540 million in the past year, according to SES Research.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356759&rel=true
__________________________________________________________________

Forrester Research: Europeans slow to adopt mobile payments

Mobile payment is unlikely to become widespread in Europe until the
second half of this decade, according to Forrester.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356763&rel=true

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EMAIL
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=16
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Support.com: Email is the worst problem for IT staff

Email software causes the most problems for IT professionals around
the world, according to a new survey from Support.com.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356767&rel=true

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ENTERTAINMENT
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=48
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Datamonitor: Online gaming set to take off

Online gaming and interactive TV gaming are set to take off in the US
and Europe between now and 2005, according to Datamonitor.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356766&rel=true

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GENERAL DEMOGRAPHICS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=18
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Nielsen NetRatings: Core of US broadband use in New York

Over 10 percent of all broadband users in the US are located in the
New York metropolitan area, according to Nielsen NetRatings.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356764&rel=true
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NetValue: Chinese Net use rising

Both household Internet penetration, and the amount of time spent
online, is rising in China, according to NetValue.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356769&rel=true
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Ipsos-Reid: US no longer dominates the Net

The US is losing its online dominance, as the Internet enters
its "post-revolutionary" phase, according to the latest release of
the annual 'Face of the Web' study from Ipsos-Reid.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356771&rel=true
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Nielsen NetRatings: Online gender gap closing in Austria

Over 40 percent of Austrian Internet users are now women, according
to Nielsen NetRatings.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356772&rel=true

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INFRASTRUCTURES
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=20
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Insights Research: SMEs want fixed broadband wireless

A new report from Insight Research says that small and medium-sized
businesses will soon be clamoring for fixed broadband wireless
services.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356774&rel=true

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INTERNET TRADING
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=51
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Bloomberg News: Tech slump reduces millionaires' club

The slumping price of shares in Internet and telecommunications
companies meant that around 80,000 people lost their millionaire
status last year.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356760&rel=true

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IT/COMPUTER INDUSTRY
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=12
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CyberAtlas: XML use on the rise

CyberAtlas reports that two new studies show the use and
understanding of XML is on the increase in the online development
community.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356755&rel=true

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MINORITIES
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=49
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comScore: Internet access goes mainstream

Internet access among African-American households, low-income
households, and seniors in the US rose steadily last year, according
to ComScore Networks.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356775&rel=true

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PORTALS/ISPS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=22
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Reuters: AOL scales new heights in Latin America

Although many Latin American dotcoms have suffered in the past year's
downturn, AOL Latin America is thriving, according to a statement
from the company.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356778&rel=true

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PUBLISHING/MEDIA
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=46
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Mondex: UK users would pay for content

Internet users in the UK would be willing to pay for online content,
according to a new survey from Mondex.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356779&rel=true

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RECRUITMENT
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=8
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Forrester Research: UK recruiters happy with online services

UK employers are largely happy with online recruitment services and
many plan to increase their budgets for spending with these sites,
according to Forrester.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356777&rel=true

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USAGE PATTERNS
Archives: http://www.nua.ie/surveys/index.cgi?f=FS&cat_id=34
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Scarborough Research: TV watching down as Net use rises

According to a new study from Scarborough Research, 23 percent of US
Internet users watch less television since they began using the Net.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356757&rel=true
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Nielsen NetRatings: Surf's up in Belgium and Luxembourg

The first data on Belgium and Luxembourg from Nielsen NetRatings
offers some interesting insights into Internet usage patterns in
those countries.

http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356765&rel=true

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ABOUT NUA
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OTHER NUA NEWSLETTERS
To view or subscribe to any of Nua's newsletters, please go to the
Nua Knowledge Base at http://www.nua.com/nkb/
NET STYLE, penned by former FORTUNE magazine executive editor, Rob
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NEW THINKING, written by Nua CEO, Gerry Mc Govern aims to
contribute to a practical philosophy for the Digital Age.
MAKING IT WORK examines changes in technology and how these are
impacting on the way business is done.
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