tfpl/isNTO seminar
Scenarios for the knowledge economy:
strategic information skills

Date: Tuesday 6th November 2001

venue: The British Library Conference Centre, The British Library, 96 Euston
Road NW1 2DB

introduction to seminar:
This seminar presents the results of a research project, undertaken on
behalf of isNTO by TFPL, to ascertain the skills requirements of the
information services workforce in the knowledge economy. The research took
the form of scenario planning workshops held in eight public and private
sector organisations. Participants, representing the whole organisation,
developed future scenarios for their organisations and discussed the
information challenges and skills requirements for each scenario.

The focus of the research was on workers, qualified or not, who might find
themselves enlisted in information related roles now or in the future.

The information services workers will need to be flexible, responsive and
capable of working in dispersed teams. They also need to be able to form
information networks and communities within organisations and with their
partner organisations. The research showed that:
* Organisational information and knowledge strategies will become
highly developed
* The customer base for information services will expand to include
internal and external stakeholders
* Information services workers will become responsible for the
management of external and internal information and its integration
* An increasingly virtual and multi disciplinary information team will
be responsible for facilitating the creation and application of knowledge
and information. This team will be dispersed throughout the organisation
and members will be integrated into business units and functions
* The multi-disciplinary teams will include: information specialists,
IT practitioners, subject specialists and 'super users'
* The information workforce will not necessarily be totally internal
to the organisation
* Many information services workers will find themselves working under
non-traditional line managers

Chaired by Nigel Oxbrow, CEO, TFPL Ltd.

programme:

09.00 registration

09.30 Welcome from the Chair
Nigel Oxbrow, CEO, TFPL Ltd.

09.40 Keynote address 1
The knowledge economy
Mark Auckland, Head of the BT Academy and Chief
                Learning Officer

10.10 Keynote address 2
Lynne Brindley, Chief Executive, The British Library


10.40 coffee

11.10 The research: the isNTO background
Sheila Corrall, Director of Academic Support, University of Southampton

11.30 The research: the methodology, findings and skills toolkit
Angela Abell, TFPL

12.15 Response from the public sector
                Margaret Haines, Director of Research and Knowledge
Management, NHS South East

13.00 lunch

14.15 Response from the private sector
Melanie Goody, Director of KM Operations, KPMG

14.45 Employers' panel and response from the floor
* Kevin Miles, Information Manager, Surrey Police
* Bill Wood, Knowledge Manager, Essex County Council
* Linda Wishart, Head of Information, Department of Health
* Shane Godbolt, Head of Library and information Development Unit,
Directorate of Workforce Development, NHS Executive London

16.15 What I did to deserve this: a career plan
                Liz MacLachlan, Director Electronic Records and Document
Management Programme, Department of Trade and Industry

16.45 A Summary of the day by the chair
                Nigel Oxbrow, CEO, TFPL Ltd.

17.00 Drinks

fee: isNTO members, £45.00 + VAT. Non-members, £95.00 + VAT. A copy of the
published version of the report will be given to all delegates (normal
retail price £50.00). Includes lunch and evening drinks.

To book your place, please click on the link below:
http://www.tfpl.com/training/uk_courses/title_list/TR287/tr287.html

Naresh Perring, Training Executive
Email:[log in to unmask] Web: www.tfpl.com
TFPL Ltd
17-18 Britton Street, London EC1M 5TL
Tel: 020 7 251 5522 or +44 (0)20 7 251 5522
Fax: 020 7 251 8318 or +44 (0)20 7 251 8318

In the USA:
TFPL In, 55 Broad Street, #20c, New York NY10004
Tel: +1 212 269 4666 Fax: +1 212 269 2777

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UK: TFPL Ltd 17-18 Britton Street, LONDON, EC1M 5TL
    Tel: + 44 (0)20 7251 5522 Fax: + 44 (0)20 7251 8318

USA:TFPL Inc, 55 Broad Street, #20c, New York NY 10004
    Tel: +1 212 269 4666 Fax: +1 212 269 2777
________________________________________________________________________
Confidentiality Notice
This message may contain information and/or attachments private and
confidential to TFPL. It is intended for the addressee(s) only. Any
information contained herein is not to be passed to any third party. If
you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful. If you are not an addressee, please inform the sender immediately.

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