Good morning everyone.
I have been having a few problems with Dialog Classic on the web lately and
I was wondering if it was just me or has it happened to anyone else.
After I have completed my search strategy and downloaded the results (type
command) I copy and paste all the results to word for an edit and tidy up
before I present the data to the requestor.
I have been finding for the last 10 months or so that when I create this
Word document, the function of cutting and pasting causes a Winword.exe
error and automatically teminates the Word software, subsequently I am
unable to do anything further with the raw data.
For the last 10 months I have been chasing and waiting for Dialog to come
up with a solution despite raising the issue with them until I am blue in
the face.
If this has happened to anyone else, did you find a solution? If so I would
appreciate any assistance you can give me.
Kind regards
Gill
Gill Wareing
Information Officer
SHS International Ltd
100 Wavertree Boulevard
Liverpool
L7 9PT
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