This is a request for information to some people I know are involved
in the support of tutors and students using Blackboard within their
institution. We have recently experienced a huge surge in the amount
of use of our system by students, with consequent drain on the
performance of our server. We are serving around 30,000 to 35,000
pages per day - up from 10 - 15,000 per day last semester.
What I would like to know is - what kind of access rates are you
currently supporting, what level of Blackboard are you using, what
hardware configuration are you using for the server (ie processor
speed, amount of RAM, etc) and whether you are experiencing any
difficulties with the delivery speed.
For our own analysis and trouble-shooting in providing a better
service to our students, I would appreciate any data that you can
provide, and would be happy to post a summary of responses if I get
enough to give a useful picture.
Thanks in advance,
Mark Northover
Learning Technologies
UNITEC Institute of Technology
Private Bag 92-025 Ph (0064) 09-815-4321, ext 8538
Mt Albert, Auckland Fax (0064) 09-815-4312
New Zealand email [log in to unmask]
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