Afraid so - though they are generally better these days. Try contacting
Philip Cunningham and asking him why you general support queries are going
unanswered.
(you could share your problem too - one of us might have been there...)
~~~~~~~~~~~~~~~~~~~~~
Kate Boardman
Learning Technologies Team
IT Service
University of Durham
South Road
Durham DH1 3LE
tel.: 0191 374 1502
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-----Original Message-----
From: A list to promote discussion amongst MLE Blackboard/Courseinfo
users in UK [mailto:[log in to unmask]]On Behalf Of
David Mosford
Sent: 23 May 2001 10:55 AM
To: [log in to unmask]
Subject: Slow response from Blackboard support
Is it just us or has anyone else suffered poor response from the Blackboard
email contacts for support?
We have what looks like a simple problem but we have had no response to our
email requests for help.
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