The University of St Andrews is evaluating Bb and WebCT.
Support is an important part of the package.
Would any long term users care to let me know what they think of the supprt
provided by Bb?
How often have you needed support?
How do you rate the response times?
Were your problems resolved?
I have sent a similar message to the webCT users' group.
Many thanks,
Margaret Goudie
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