Penny,
I can echo what you say. We at the Bodleian Law Library
(OX/U-15) have had a similar increase. We also need people to be patient if
their requests appear to be taking a long time. We have also been
short-staffed and having to cover extra desk duties.
Trevor Langrish
On Fri, 9 Nov 2001 09:54:38 +0000 Penny Roberts <[log in to unmask]> wrote:
> On Wed, 7 Nov 2001 07:58:17 -0000 Jill Evans <[log in to unmask]>
> wrote:
> >May I suggest that if libraries use LIS-ILL to send requests then
> >should enter in the subject area of an email the request number and the
> >text such as "LIS-ILL" before text such as "ILL request."
>
> If you go to the list website you can alter your settings to put
> "[LIS-ILL]" automatically on the subject line. Then set up your mail
> sorter so that anything with "[LIS-ILL]" in the subject line goes to a
> specific folder or mail group.
> That way all the lis-ill "ILL Requests" are separate from the
> ones that have been sent specifically to your library.
>
> >ED/U-1 is responding to a 25% increase in the number
> >of requests sent here from the corresponding period last academic year
>
> We've had a 60% increase since we ceased to be a back-up. Of course
> there has been no corresponding increase in staff! So please be
> patient if you've sent a request to OX/U-8 and it seems to be taking a
> long time :-)
>
> Penny
>
> -------------------
> Penny Roberts
> Document Supply Department
> Radcliffe Science Library
> Oxford University
> [log in to unmask]
> requests: [log in to unmask]
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