This was a masive problem with Cambridge University Press Titles. As far as
I know they have still not fixed it after months of trying. If they have
then they have not let me know as promised.
Ta!
Steve Lee
Athens and Electronic Resources Campus Co-ordinator
University of Glamorgan
> -----Original Message-----
> From: Welding, J.D. [SMTP:[log in to unmask]]
> Sent: Thursday, February 22, 2001 1:58 PM
> To: [log in to unmask]
> Subject: Blank screen syndrome
>
> Dear All,
>
> I wonder whether any other institutions have experienced what we know as
> "blank screen syndrome" when using an affregator's site. That is that
> when
> you click on the desired article reference Adobe Acrobat opens, but
> instead
> of delivering the full text article it presents a blank screen.
>
> If this is the case could you please let me know;
> On which aggregator's service has this been experienced?
> What has been/is the extent of the problem?
> Which web browser were/are you using?
> Which version of Acrobat were/are you using?
> Have you discovered any explanation of or solution to this phenomemon?
>
> It would help us a great deal to have any reports on this problem. If
> anything emerges that is generally applicable I will report back to the
> list.
>
> Best wishes
>
> David Welding
> Technical Services Librarian
> University of Leicester
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