Apologies for cross-posting, but thought anyone not on lis-medical might
like to see this.
Graham
>From: "Sherwood, Brian" <[log in to unmask]>
>To: "[log in to unmask]" <[log in to unmask]>
>Subject: NHS email
>Date: Thu, 1 Mar 2001 12:13:33 -0000
>
>Dear Graham,
>
>I thought you should be the first to know. The problem is officially
>solved!
>The following will be going on to LIS-Medical later.
>Thanks for all your help, particularly in identifying the initial problem.
>
>Best Regards,
>Brian.
>
>Dear All,
>
>The problem affecting British Library ARTEmail messages to NHS email users
>has been resolved.
>Various NHS sites from all over the UK have confirmed that ARTEmail Replies
>Intray and request confirmation messages have started arriving again for
>the
>first time since November of last year.
>
>We will therefore reinstate all ARTEmail Replies Intray registrations of
>customers who had made alternative arrangements during the disruption. If
>there are any changes you would like making to the way you receive replies
>to your requests from us, please contact the ART Liaison Officer who will
>be
>happy to advise.
>
>Customers who have used alternative methods of requesting during the
>problem
>may revert to ARTEmail or ARTWeb if they wish. Confirmation messages will
>arrive as they should.
>
>We are aware that this problem has been a source of much inconvenience over
>the past few months. We are pleased that BT have at last resolved the
>problem after much pressure from the BL and various NHS sites.
>
>Regards,
>Customer Services, BLDSC.
>
>Contact:
>Brian Sherwood
>ART Liaison Officer
>[log in to unmask]
>tel. 01937 546699
>
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