Bb have been telling me they know there's a problem with stats since 5.5
came out and that they are working on a fix. They've tried to close my
service ticket on it, but I'm still waiting. If you could give us exact
instructions for how you fixed it I - and probably many others on the list -
would be very grateful.
Kate
~~~~~~~~~~~~~~~~~~~~~
Kate Boardman
Learning Technologies Team
IT Service
University of Durham
South Road
Durham DH1 3LE
tel.: 0191 374 1502
[log in to unmask] <mailto:[log in to unmask]>
-----Original Message-----
From: A list to promote discussion amongst MLE Blackboard/Courseinfo
users in UK [mailto:[log in to unmask]]On Behalf Of
Alex Parker
Sent: 03 December 2001 11:03 AM
To: [log in to unmask]
Subject: System Statistics on Bb 5.5.1 Level 2 on Windows 2000
Hi all...just thought I'd share this pearl of wisdsom with you all in case
anyone else experiences similar problems.
Here at Liverpool JMU, we experienced problems obtaining System Statistics
from within Bb Level 2, version 5.5.1 on a dual Windows 2000 SP1 platform.
The problem being, we couldn't get any!!!
We logged a call with Bb support, who suggested resetting the permissions
on the Blackboard web site. In the end we found a *far* easier way!!! All
we did was create an 'Admin' directory in our 'Blackboard/Docs' directory,
and this cured the problem!!!
Cheers
Alex Parker
Computing & Information Services
Liverpool John Moores University
|