Dave:
Your question has many answers and financial ones should not be kept out,
that's how we keep offering what we have to offer.
I can think of several statistics you may want to tabulate.
1. Visits per day.
2. Number of visits to discharge per diagnosis.
3. Visits per day per FTE.
4. No show, cancel rate.
5. Waiting period. How many days does a patient have to wait for the first
appointment.
6. First visit date from date of injury.
7. Charge per visit, per therapist.
8. Referral patterns.
9. Charges per day per clinic square footage.
10. Reimbursement per insurers, time, percentage.
11. Payment type patient mix.
12. Patient satisfaction.
You could think of many correlation studies to go along with these too. For
example Number of visits per case and first visit date from date of injury,
and referral pattern. I know that the closer I see somebody to their date
of injury the quicker they get better. You may find that a certain referral
source sends you patients much later than they could and these patients case
length is longer. This yields a greater cost to insurers, companies, and
probably patient dissatisfaction so this information is very useful.
Patrick Zerr
http://www.apluspt.com
Find out how to prepare for the National Physical Therapy Exam.
Free licensing checklist available.
----- Original Message -----
From: "David" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, October 13, 2000 9:03 AM
Subject: Measurement/Assessment of Department
> I am looking for different methods of evaluating the 'business
> efficiency/productivity' of a physiotherapy department.
>
> At this stage I am IGNORING the potential conflict between ethical
> practice and naked capitalististic exploitation and merely looking for
> methods of assessment e.g. No of new patients seen, total number of
> treatments etc etc.
>
> Any ideas, thoughts, suggestions etc will be greatly appreciated.
>
> Ta in anticipation
>
> dave riddell
>
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