Another response to Andreas' diagram:
I think there are some things included that need not be there,
that will not always be there in the "real world"

The first box is called "Learning Organization". Using this name seems
to situate KM inside the Peter Senge school of thought, but
plenty of KM takes place outside that context.

The attempt to manage knowledge begins with an organization, but I
suggest knowledge begins elsewhere, with a community. The community
and its knowledge might not respect the boundaries of the
organization, and an important part of KM strategy is understanding
what kind of fit you can realistically achieve, and how much
you can manage it.

In the middle of the diagram, Andreas show 3 kinds of strategy.
Is there a reason why HR gets put in with IC? HR tends to focus on the
development of people, but IC usually focuses on the intellectual
property that a company can hold onto when the people change.

I don't know if you need separate strategies for technology and
information. The technology involved in KM is usually information
technology. So I would expect the technology to be one element
of the implementation of an information strategy.

I could go off at a tangent here on the relationships between
information and KM, but other people have already done that,
so I'll sign off.

Gordon Rae
Consultant and Researcher
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