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Dear HCI folk,
You may be interested to see the draft sections from the CPHC (Committee of
Professors and Heads of Computer Science)report on Computer Science Research
which relate to HCI. This arose from the CPHC workshop on HCI research (chaired
by myself and Gilbert Cockton) that took place in January and the subsequent
report which I circulated to the HCI list in March. I have also included
sections from two other workshop groups (machine learning, and software
engineering) which have made reference to our turf. This draft summary was cut
and paste by the CPHC editors from the workshop reports.
I do not think the text as it currently stands summarises the key
recommendations we made. I attach a revised text which I will send to the CPHC
after I have received comments from any of you who are motivated to do so. If
you wish to supply alternative text (or comments) please send it to me by
15th May. Please note that any revised text should have some
correspondence to the contents of the earlier HCI group report.
My thanks to those who responded to my earlier call for
interest for a workshop on the HCI research agenda at the Sunderland HCI
2000 conference. As I was not inundated with replies (six in total) I am not
proposing to take that initiative further, however, if anyone else wants to do
so, I would be a willing participant.
Key recommendations
To develop theories of interaction that underpin the design process in
HCI. Theoretical influences from psychology, sociology and computer science
have been integrated within HCI but the discipline has yet to develop its
own theoretical foundations. A framework will be necessary to integrate
theories that address phenomena ranging from detailed cognitive aspects of
interaction through to social interaction in electronically mediated
communities.
We believe that research in the broad area of machine learning is
absolutely fundamental to the business of making computers more useful and
more usable than at present. It seems that we ought now to be ambitious and
work towards a high-level goal of creating systems that can learn
continually, or continuously, and which can continue to function
productively and self-improve over long timescales, for years.
In Software Engineering, the UK is well-placed to be dominant in the
following areas (if properly supported and funded): the use of techniques to
increase the reliability of, and decrease the costs of, mainstream software
engineering (as well as safety critical systems) across the whole lifecycle;
the application of an interdisciplinary approach to software engineering
(including input from social sciences and business as well as from
engineering) to increase the usability of software-intensive systems, and to
engage very strongly with the user community and industry in order to meet
user and applications needs; the development of domain specific research;
the development of strong empirical approaches and methods.
Draft revised version for HCI
HCI is the only multidisciplinary subject which can contribute methods,
techniques, tools and theories gathered from other disciplines to computer
science. We need to develop multiple theories of interaction that underpin the
design process and apply these to design of all computer-based systems. The
effectiveness and scalability of current guidelines, techniques, methods and
tools should be improved and integrated within the system development process.
HCI research is necessary to integrate and develop knowledge from different
disciplines within computer science, thereby providing multidisciplinary
solutions for complex systems engineering problems.
Regards
Alistair Sutcliffe
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