Is anyone aware of any research or statistics looking at levels of customer satisfaction in different EU countries.
A local company is specifically interested in the confectionary sector and whether German companies receive a higher level of customer complaints than UK companies. However any comparative information would be helpful.
For any queries, please contact:
Julie Brett
European Documentation Centre
Leeds Metropolitan University
Calverley Street
Leeds
LS1 3HE
UK
Tel: +44 113 283 3126
Fax: +44 113 283 3123
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