This thread reminds me of a story I heard about a university that laid on a
course
for its staff on self-assertion. The emphasis was on the importance of
learning to say no. Unfortunately the authorities hadn't realized how much
of their admin depended on people doing things they didn't strictly have to
(working longer hours etc), and for the next few weeks the place was in
chaos as staff members said no to everything.
Best wishes,
Matthew Francis
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Visit my website at http://www.7greenhill.freeserve.co.uk
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