Dear Collegues
The NHS Librarians in Glasgow are preparing a journals
consortium. We have approached the major Subscription Agents,
Rowecom, EBSCO and SWETS with our combined journals order -
which covers four Trusts and a Health board and a total of nine
seperate libraries - and they are coming to do a presentation to us
on the 21st August.
However our group has raised concern about the level of customer
care with some of the subscription agents. We would be grateful for
comments on any aspects, both good and bad, about the
companies concerned.
As normal all replies will be treated as confidential and an overview
posted on the list at a later date
Thanks for your help
Charlotte Boulnois
Glasgow Information for the NHS (GIN)
Central Library
Southern General Hospital
Glasgow
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