Has anyone ever monitored the usage of their library in terms of the
ethnic origin of their users. I am trying to devise a system to
accurately, as possible, find out the composition of our user group. I
am wondering how I can ensure that all users complete a form regardless
of whether they just use the library for quiet study without approaching
the enquiry desk for help. We also have a mixed group of people using
our services as we act both as a workplace library and a public
specialist library.
Any ideas?
Thanks
Andrea
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