Hello everyone,
Does anyone have a sensible way of handling appeals against
library fines on the basis of illness. We at Edinburgh University
Library normally require a "sick note" from students, but are aware
that this may be adding undue load to our NHS colleagues. We are
also aware though, that any let up would be quickly picked up, and
perhaps taken advantage of.
How do other large institutions handle this?
thanks for any replies,
Pam Clouston
Pam Clouston
Reader Services Librarian
Edinburgh University Library
George Square, Edinburgh EH8 9LJ
0131 651 1520
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