Penny
Please speak to Helen customer serivces BLDSC about your problem there
are 2 instaances I gathered when a form will be used when it quotes Mail on
your intray and Direct.
Thelma
> -----Original Message-----
> From: Penny Roberts [SMTP:[log in to unmask]]
> Sent: Thursday, October 19, 2000 1:16 PM
> To: [log in to unmask]
> Subject: RE: RE: BLDSC replies
>
> For us that *will* result in a poorer service. Some of our readers are
> attempting to find very obscure material - the SOR is often in
> something very obscure also. If the BL are saying that the SOR has to
> be in a database or in a journal or book that they have access to then
> we are sunk. Often the SOR doesn't give any new or amended information
> - it is merely proof that our reader has quoted all that there is to
> quote. Doing that electronically will only go round in circles.
>
> Penny
>
> On Tue, 17 Oct 2000 17:04:43 +0100 "Goodman, Thelma"
> <[log in to unmask]> wrote:
> ,
> > I am not saying we should have a poorer service but you will have to
> accept
> > that it has to dealt with by electronic communication now you will have to
> > quote your source of reference to the BLDSC instead of sending paper
> format
> > Thelma
>
> > >
> > > I don't think we should accept a poorer service just because it is
> > > electronic.
> > >
>
> > > > I have been reading all this correspondence about CRF we do get back
> codes
> > > on
> > > > the intray in reply to Glasgow Univesity's comments . We have got to
> get
> > > use
> > > > to the idea of no forms ! in the electronic age I am afraid .
>
>
> > > > >
> > > > > Just to agree with Jean - life in ILLs has suddenly become extremely
> > > > > difficult. As for the lack of the info we used to get on the CRF 'C'
>
> > > > > copies - it does seem a waste not to have it. Haven't yet tried to
> > > > > send back a pc. of source but shall try Angela's method when I do
> > > > > Best wishes to all
>
> -------------------
> Penny Roberts
> Document Supply Department
> Radcliffe Science Library
> Oxford University
> [log in to unmask]
> requests: [log in to unmask]
>
>
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