We upgraded to Release D on Friday 10 Nov at 5pm and everything went fine.
However, when I went to do our daily upload of Patron records this week, I
encountered a problem. We have an extra step in the function:
P > Load MARC PATRON records from tape or FTS
which formats the name field into a marc format so that we can get a nice
display on our circulation notices - i.e title,forename,surname. This
function is:
N > Process NAME field
When this works it displays the number of records processed, similar to the
initial step and creates the .pat file ready for loading. When I use it
now there is no display of number of records processed and no .pat file to
load. I know that some other libraries don't upload Patron records daily
as we do but we do rely on our records being as up-to-date as possible.
Any help would be appreciated. I have a call on Helpdesk for this but have
only received an acknowledgement - no action or feedback.
Regards
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Sheila Smart
Deputy Systems Manager
Systems Office
University of St Andrews Library
North Street
ST ANDREWS
Fife KY16 9TR
Tel: 01334 462316
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