[This may be of interest to list members - or perhaps you knew already -
following a problem encountered by a student of ours in Vietnam in using
ingentaJournals.]
Off-campus users may be accessing services from work. If their organisation
uses ingenta their IP address may be registered with ingenta so they are not
asked to enter their Athens ID. They may then find they cannot get access to
articles without paying as they are not recognised as being from your
university. They need to logout and login again with Athens.
Perhaps we need an FAQ of common access problems?
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Ian Winship
Learning Resources, University of Northumbria at Newcastle
City Campus Library, Newcastle upon Tyne NE1 8ST, UK
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e-mail: [log in to unmask]
phone: 0191 227 4150 fax: 0191 227 4563
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